Assessment Specialist

Accessibility Services Assistant

This part-time hourly position reports to the Coordinator of Accessibility Services. The part-time assistant is responsible for managing the testing environment and processes in Accessibility Services. This position requires a flexible schedule with an ability to work morning, day or evening during busy testing times. Additionally, this position requires a high degree of attention to detail, integrity, and the ability to maintain strict confidentiality standards. The Accessibility Services Assistant responds to student inquiries about registering with Accessibility Services, receives documentation of disabilities, and completes initial reviews of documentation to determine scope and adequacy.

Example of Duties

Essential Duties and Responsibilities:

• Learn to navigate and utilize Simplicity Accommodate, an electronic record management system
• Receive documentation from students (in person, fax, and email) and file and scan it appropriately, then upload into the document section of a student's file in Simplicity Accommodate
• Perform initial documentation review for students before eligibility and accommodations process begins
• Collect and organize data as it pertains to Accessibility Services (accommodation types, disability service codes, test events and surveys)
• Maintain personal ACC email address as well as common Accessibility Services email address - checking several times per day and responding to basic questions pertaining to Accessibility Services as needed; other requests are forwarded to others as appropriate
• Provide support for students and instructors to schedule testing using Simplicity Accommodate
• Receive test requests, schedule testing sessions, and communicate with instructors
• Check students in and out for exams while maintaining a welcoming and professional demeanor
• Monitor students' testing time along with other accommodations, such as an isolated distraction reduced environment
• Provide support for specialized accommodations (e.g. tactile models, alternate formats, assisting instructors with making assignments and class more accessible)
• Describe or read tests/exams for students
• Read aloud test material for students requiring a reader
• Perform a variety of administrative duties related to printing various formats and reading and interpreting of instructor and accommodation-related instructions
• Assist in playing audio files or monitor slideshows for students taking computer exams
• Deliver or pick up exams as needed
• Disinfect testing stations as students depart

Competencies

To perform the job successfully, an individual should demonstrate the following competencies:

• Analytical - Synthesizes complex or diverse information; collects and researches data.
• Continuous Learning - Assesses own strengths and weaknesses; seeks feedback to improve performance; pursues training and development opportunities; strives to continuously build knowledge and skills; shares expertise with others.
• Job Knowledge - Competent in required job skills and knowledge; exhibits ability to learn and apply new skills; keeps abreast of current developments; requires minimal supervision; displays understanding of how a job relates to others; uses resources effectively.
• Use of Technology - Demonstrates required skills; adapts to new technologies; troubleshoots technological problems; uses technology to increase productivity; keeps technical skills up to date.
• Problem Solving - Identifies and resolves problems promptly; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem-solving situations; uses reason even when dealing with emotional topics.
• Communication - Expresses ideas and thoughts verbally; expresses ideas and thoughts in written form; exhibits good listening and comprehension; keeps others adequately informed; selects and uses appropriate communication methods.
• Cooperation - Establishes and maintains effective relations; exhibits tact and consideration; offers assistance and support to co-workers; works cooperatively in group situations; works actively to resolve conflicts.
• Teamwork - Balances team and individual responsibilities; exhibits objectivity and openness to others' views; gives and welcomes feedback; contributes to building a positive team spirit; puts success of team above own interests; able to build morale and group commitments to goals and objectives; supports everyone's efforts to succeed.
• Diversity - Shows respect and sensitivity for diversity and cultural differences; promotes a harassment-free environment.
• Ethics - Treats people with respect; keeps commitments; inspires the trust of others; works with integrity and principles; upholds organizational values.
• Adaptability - Adapts to changes in the work environment; manages competing demands; changes approach or method to best fit the situation; able to deal with frequent change, delays, or unexpected events.
• Personal Appearance - Dresses appropriately for position.
• Attendance/Punctuality - Is consistently at work and on time; arrives at meetings and appointments on time.
• Dependability - Follows instructions, responds to management direction; takes responsibility for own actions; keeps commitments; completes tasks on time, or notifies the appropriate person with an alternate plan.
• Initiative - Looks for and takes advantage of opportunities; asks for and offers help when needed.
• Innovation - Meets challenges with resourcefulness; generates suggestions for improving work; develops innovative approaches and ideas.
• Planning/Organizing - Prioritizes and plans work activities; uses time efficiently; plans for additional resources; sets goals and objectives.
• Safety and Security - Observes safety and security procedures; determines appropriate action beyond guidelines; reports potentially unsafe conditions; uses equipment and materials properly.

Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position.

• Walking
• Sitting
• Standing
• Lifting (10 lbs. maximum)
• Speaking
• Hearing

Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this position.

• Office Setting
• Classroom Setting
• Inside

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.

Typical Qualifications

• Associate degree or higher
• At least one year of experience proctoring exams and/or working with students with disabilities
• Proficient in Microsoft Office, especially Word and Excel
• Experience with providing customer service
• Excellent oral and written communication skills

Hours: 20-25 hours per week

Pay Rate: $15 per hour