Tour Guide

Job Responsibilities:

• Coordinates and plans all factory tours for enterprise facilities.
• Partners with on-site tour team and security to confirm factory tours.
• Completes vetting process for all tour requests.
• Compiles data necessary to prepare files or create standard and special reports using defined formats.
• Performs office administrative duties including correspondence, invoicing, filing, bill payment, and reporting.
• Acts as the Company representative during factory tours and events.
• Manages tour coordination procedure and policy within Cvent platform
• Provide tours at world headquarters for VIP guests
• Provide event support and coordination for local headquarters events and conference rooms
• Event liaison between Cvent builder and stakeholders

Skills:

• Project coordination experience
• Excellent Communication Skills: Ability to convey information clearly and effectively to diverse audiences.
• Public Speaking: Comfort and confidence in speaking before groups of people
• Customer Service Orientation: Ability to address inquiries and resolve issues efficiently and politely.
• Ability to multi-task and work in a fast-paced environment
• Adaptability: Flexibility to handle unexpected situations or changes in tour plans.
• Organization and Time Management: Efficiently manage tour schedules and ensure timely completion of tours.

Education/Experience:

• Degree or Equivalent experience