Branch Manager Safe Act- Portage Park IL, Vice President

The Branch Manager SAFE Act is a senior management professional responsible for providing full leadership and direction to a team of employees, growing sales and client base in coordination with the consumer sales team. This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required. Responsibilities Develop a sales plan and drive individual production goals, including building a referral network and relationships with internal partners and external contacts. Create an environment through activity-based coaching and performance development and implement a coaching plan to develop employees’ skill set to achieve personal and branch goals. Develop and execute integrated sales, relationship, and credit strategies aligned with the Retail Bank's priorities, and execute a business plan to achieve expected goals in all business categories. Support portfolio growth by identifying opportunities to deepen relationships and increase client acquisition, ensuring clients receive optimal service and monitoring adherence to operational controls. Collaborate with branch partners to successfully achieve goals, build customer relationships, and deliver customer service. Leverage workforce planning tools to optimize staffing in branches and set expectations for branch staff, fostering an environment in which team members work together to achieve all business goals. Integrate segment partners, partner with the Assistant Manager, and partner with the Division Operational to drive sales and outbound sales activities, including representing Citi and building partnerships in the community. Conduct daily proof processes to ensure adherence to operational requirements; investigate controllable losses among branch staff; provide coaching and manage performance on decisions used. Lead the hiring process and coordinate performance management, compensation, communication, and employee evaluation of branch staff. Responsible for planning, budgeting, and policy formulation and involved in short-term resource planning. Appropriately assess risk when business decisions are made, demonstrating consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, driving compliance with laws, rules, and regulations, and effectively supervising others, creating accountability for those who fail to maintain standards. Qualifications 6‑10 years of relevant experience required. Previous experience in banking or the financial industry preferred. Sales management experience preferred. Registered or willing to register as a mortgage loan originator with Nationwide Mortgage Licensing. Obtain or willing to obtain a unique identifier from the Registry. Consistently demonstrates clear and concise written and verbal communication skills. Consistently demonstrates analytic skills. Education Bachelor's degree, university degree, or equivalent experience. Master’s degree preferred. Location and Compensation Primary location: Chicago, Illinois, United States. Full‑time salary range: $94,560.00 – $141,840.00. Benefits Medical, dental, and vision coverage. 401(k) plan. Life, accident, and disability insurance. Wellness programs. Paid time off packages, including planned vacation, unplanned sick leave, and paid holidays. Discretionary and formulaic incentive and retention awards (eligibility may vary). EEO Statement Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi’s EEO Policy Statement and the Know Your Rights poster. #J-18808-Ljbffr Citi