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Sales Associate

Austin Fitness Group

Sales AssociateThe Sales Associate role assists in running all "front of house" fitness studio operations, with a strong focus on premium customer service as well as meeting sales expectations. Ideal candidate has strong customer service skills and basic sales experience. The Sales Associate is responsible for meeting and exceeding all key performance sales indicators for the fitness studio, including membership sales and renewals, retail and concession sales, maximizing workout traffic, and maintaining premium customer service levels.Job Duties Include:Establishes and maintains an effective referral programMaintains accurate records using established OTF sales systems.Conducts telephone inquiries/follow up calls/customer care calls.Leads OTF studio previews with prospects and/or fitness program holdersGreets members and guests promptly, enthusiastically and with a smile to create a friendly positive entrance into the OTF studioAccurately follow the daily studio cleaning checklist ( pre/during/post ) shift activitiesMust be able to participate in 1-2 OTF scheduled workouts per weekMaintains an organized and clean lobby/front desk areaResponsible for processing accurate cash and credit card transactionsFollow up and follow through activities with all prospective clientsResponds immediately to member requests, inquiries and concerns.Properly on-boarding all OTF clients through the use of Client Intake Forms and FP AgreementsWorks closely with Fitness Team to ensure that processes are fulfilledResponsible for attending and participating in all relative OTF training programsJob Qualifications:Excellent customer service skills - Previous sales experience, with strong sales skills (experience working in a sales quota bearing structure highly preferred)Solid verbal and written communication skills requiredAble to multi-task and excel in a busy environment.Functional computer skills requiredMS Office basic programs (word, excel), Internet, Basic computer program software useHealth & Fitness minded people strongly preferredHigh school diploma required.Ability to work and function in an ORANGE TEAM environment (Orange is more than a just a color, it's an attitude)Flexible to work day, evening and/or weekend hours as needed

Vacancy posted 15 hours ago
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