Patient Access Representative

Job Description

Job Description

We are a large, private Gastrointestinal physician practice looking for a scheduling professional to join our growing team!

Description:

• Responsible for checking patients in / out, scheduling follow-up office visit or procedures
• Schedule office visits and/or procedures with accuracy and speed
• Other clerical tasks as required (faxing / monitoring fax inbox / answering phones / etc.)
• Must be familiar with Electronic Medical Records (EMRs)
• All work is done on the computer - must have excellent computer skills and be able to learn new systems quickly
• Position is Full time, Monday - Friday, in our Rydal office

Competencies & Skills:

• Demonstrates knowledge of medical outpatient systems and procedures, registration systems and/or appointment scheduling functions
• Demonstrates effective oral and written communication skills and strong organizational skills
• Responsive and service-oriented
• Balances high attention to detail with an appropriate sense of urgency
• Excellent computer skills, ability to learn new systems quickly
• Demonstrates ability to prioritize and to multitask

Education & Experience:

• High School Diploma or GED required
• Minimum 1 year experience in a medical office setting required, GI experience preferred
• Previous public contact, telephone experience, or related clerical functions in a medical outpatient environment required
• Experience scheduling / documenting in EMR required, EPIC preferred