Project Helper

Job Description

Job Description

Welcome to Merit Restorations.

We specialize in mitigating and rebuilding residential and commercial properties damaged by fire, water, storms, and other disasters. We partner with leading insurance carriers and handle everything from emergency cleanup to complete rebuilds, with a focus on safety, integrity, and advocacy. As entrepreneurs, we take full ownership of the work we do and the families we serve.

At Merit, our purpose is simple and non-negotiable: we work together as a team so we can change lives. Teamwork is the foundation of everything we do—because teamwork creates impact, and impact changes lives. We exist to help people, and the only way we do that at the highest level is by moving as one team , aligned in mission, values, and execution.

Our mission: we’re a team of people committed to delivering the best service and providing extraordinary experiences along the way— A team of people. Best service. Extraordinary experiences.

Every decision at Merit runs through the same value filters: servant leadership, innovation, gratitude, growth, impact, honor, and grit. That’s how we think. That’s how we operate. That’s how we show up every day. To keep the team aligned, we hold tight to radical clarity and radical transparency—knowing what we’re building, why it matters, how we win, and where we stand. We move with one purpose and one language across every office and every market, because the truth is simple: when we work together, both families win—the families we serve and the families inside our company.

Everything we build—systems, training, markets, scoreboards, structure—exists to reinforce one aim: move as ONE. When we move as one team with purpose, clarity, and grit, there is nothing we can’t do.

Together. Forward. Always.

PROJECT HELPER

As a Project Helper for Merit Restorations, you will support the mitigation and restoration crews in performing emergency services and restoration work on residential and commercial properties. This role assists technicians and project managers with job setup, demolition, cleanup, equipment handling, and general labor support to keep projects moving efficiently and safely.

ESSENTIAL DUTIES & RESPONSIBILITIES

Core duties and responsibilities include the following. Other duties may be assigned.

Job Site & Emergency Response Support

· Work safely in residential and commercial properties damaged by water, fire, storms, or other disasters

· Assist technicians with emergency services, including water mitigation, board-ups, tarping, job site stabilization

· Support job site readiness before work begins and cleanup after project completion

· Remain on site for inspectors, subcontractors, or deliveries as needed to keep projects moving forward

Equipment & Material Handling

· Assist with setup, monitoring, and removal of mitigation equipment

· Load, unload, transport, and maintain equipment and materials

· Assist in restocking vehicles and supplies after jobs

· Clean, organize, and maintain mitigation equipment, tools, vehicles, and trailers

· Help maintain emergency vehicles, trailers, and equipment

· Assist with warehouse organization and staging equipment for upcoming jobs

Demolition, Cleanup & Restoration Assistance

· Perform demolition and debris removal as directed

· Remove and properly dispose of trash and damaged materials

· Maintain clean and orderly job sites throughout projects

· Assist with cleaning and preparing structures and contents during restoration

Project Logistics & Runner Duties

· Serve as a project runner by transporting materials, equipment, and supplies between job sites, vendors, and the branch office

· Run errands related to active projects, including material pickups, equipment returns, and supply deliveries

Documentation & Technical Assistance

· Assist technicians with moisture readings as directed

· Support job documentation and photo documentation when required

Teamwork, Communication & Professional Conduct

· Take direction from Mitigation Technicians, Project Managers, and the Branch Manager

· Communicate respectfully with customers and team members

· Maintain professional behavior and appearance while representing Merit Restorations

· Respect customer property and maintain a clean, professional work environment

· Support crews with general labor tasks to keep projects on schedule

· Assist crews in working efficiently and meeting timelines

· Follow all company policies and safety procedures at all times

· Perform additional duties as assigned by supervisors or management

Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

· Valid driver’s license

· Ability to lift heavy equipment and materials (50+ lbs. regularly)

· Ability to work in confined spaces, heights, and challenging environments

· Ability to work flexible hours, including nights and weekends when needed for emergency services

· Ability to follow instructions and work well within a team

· Strong work ethic and positive attitude

· Basic computer or smartphone skills helpful but not required

· Restoration or construction experience is a plus but not required

· Excellent analytical and time-management skills with good interpersonal skills and communication with all stakeholders.

· Able to work at the company office in Lynchburg, VA.

· Must have a vehicle to use for work

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Vision insurance