Business Support Specialist

High performers deserve a high-performance culture and a state-of-the-art headquarters. First American is proud to offer its colleagues outstanding compensation & benefits, including 401(k) match, a free on-site gym, paid parental leave, and subsidized childcare, and a flexible hybrid schedule, among many others. The Business Support Specialist is a proactive and detail-oriented individual who will provide administrative and operational support across our Admin, Human Resources, and Operations departments. This role is ideal for someone who thrives in a dynamic environment, enjoys variety in their work, and is passionate about helping teams run efficiently and effectively. This position is an in-office role. Office hours are Mondays - Fridays 8:00am - 5:00pm Administrative/Human Resources Support Greet visitors, manage mail, prepare shipping labels, place catering orders, and plan events. Set up and break down meeting rooms, maintain a clean and stocked office environment, run errands, visit the post office, and assist with facility cases. Manage time off, schedule meetings and interviews, and handle other related projects. Report Salesforce compensation and prepare data for semi-monthly payroll processing. Process invoices for payment and reconcile credit card statements. Operations Support Support daily operational tasks and documentation organization, storage, and retention Operations portfolio maintenance tasks, including insurance certificate renewals and vehicle titling Qualifications: Combination of education, training, and experience 2+ years of experience in a business support, administrative, or coordinator role. Strong organizational and multitasking skills with a positive and proactive attitude. Excellent written and verbal communication. Proficiency in Microsoft Office Suite (Excel, Word, Outlook, PowerPoint); experience with Workday and Salesforce systems is a plus. Ability to handle sensitive information with discretion. Compensation: $25.00 - $28.00/hour We are hiring a limited number of professionals with a can-do attitude, who enjoy camaraderie, believe in excellence, and have an action orientation. If you value being part of a highly empowered team and enjoy an environment that rewards innovation, hard work, and excellence—we would love to talk to you. First American Equipment Finance, an RBC/City National Company, is a growing, national leader providing equipment leasing and equipment finance services to commercial borrowers in all fifty states. In 2023, the company earned top honors among midsize companies for the Best Companies to Work for in New York for the 6th consecutive year. With national headquarters in Rochester, NY, First American has approximately 300 employees and manages a $4B portfolio. As we strive to achieve our vision of becoming the best company to work for and the best company to work with, we understand that we must have a diverse and inclusive workforce. First American’s Diversity, Equity & Inclusion and Leadership Team are committed to taking action and progressing toward a better, more inclusive place of work.