Product Owner

Role Description

Our growing team is seeking an individual with a proven track record as a SaaS Product Owner to help expand NetVendor’s market-leading PropTech platform through new strategic offerings. This role requires a strong foundation in SaaS product development combined with a modern, AI-accelerated mindset. You will leverage emerging tools and technologies to improve the speed, clarity, and quality of product workflows, translating complex problems into well-defined solutions and driving efficient execution across teams. You will collaborate closely with cross-functional partners to deliver products that exceed customer expectations and drive measurable business growth.

• AI-Accelerated Product Development
  • Leverage AI tools (e.g., ChatGPT, Claude) to enhance speed and quality of product artifacts, including requirements, user stories, and documentation.
  • Utilize modern tools (e.g., Replit or similar) to support rapid prototyping and concept validation.
  • Continuously explore ways to improve product development efficiency through emerging technologies.
• Customer & Market Advocacy
  • Serve as the voice of the customer by partnering with Account Management and Customer Success to understand user needs, workflows, and pain points.
  • Represent both property management clients and vendor users, ensuring solutions deliver value across NetVendor’s two-sided platform.
• Product Definition & Execution
  • Translate product vision and requirements into clear user stories, workflows, and acceptance criteria.
  • Own and maintain a prioritized backlog aligned with roadmap objectives and business outcomes.
  • Partner with Engineering and QA to ensure high-quality, predictable delivery of features.
• Cross-Functional Collaboration
  • Work closely with Product Management, Engineering, QA, Design, Marketing, and Sales to drive alignment from concept through launch.
  • Support go-to-market readiness by ensuring features are well-defined, documented, and communicated.
• Agile Delivery & Continuous Improvement
  • Actively participate in Agile ceremonies including sprint planning, stand-ups, and retrospectives.
  • Monitor product performance through data and user feedback, iterating to improve adoption, usability, and outcomes.
• User Experience & Solution Quality
  • Ensure features solve real customer problems and deliver intuitive, effective user experiences.
  • Identify gaps, edge cases, and opportunities to improve workflows across the product.
• Product Launch & Adoption
  • Partner with Marketing and Sales to support successful product and feature launches.
  • Help drive user adoption by ensuring features are intuitive, valuable, and clearly communicated.

Qualifications

• Bachelor's degree in a relevant field (e.g., computer science, information technology, marketing), or equivalent practical experience.
• 3-5 years of proven experience as a Product Owner in the SaaS industry.
• Strong understanding of SaaS business models, technologies, and industry trends.
• Proficient in agile methodologies, product management tools (e.g., Jira, Trello, etc.), and AI-enabled solutions like ChatGPT, Claude, Replit, etc.
• Exceptional communication and collaboration skills.
• Analytical mindset with the ability to make data-driven decisions.
• Demonstrated ability to manage multiple priorities in a fast-paced environment.
• Experience working with cross-functional teams and stakeholders to deliver successful products.
• Previous experience in B2C, Marketplace, and/or PropTech (specifically Multifamily Property Management) is a plus, but not a requirement.

Benefits

• Medical, dental, and vision insurance
• HSA, FSA, and DCFSA
• Long- and short-term disability insurance
• Free basic life insurance
• Generous paid time off policy
• Paid holidays: 7 per year + 1 floating holiday
• Maternity Leave
• 401(k) with company match
• Employee Assistance Program