Restaurant Server - PT

Omni Tucson National Resort & Spa

The Omni Tucson National Resort & Spa, our four-diamond luxury property, has it all -- from its picturesque setting in the foothills of Tucson's Santa Catalina Mountains to the lush fairways of its 36-hole championship golf courses, including six signature dining outlets, our beautiful Mokara Spa, and 130 premier guest rooms.


The Omni Tucson National Resort & Spa's associates enjoy an exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment. If you are a friendly, motivated person with a passion to serve others, we invite you to bring your talent to join the team at the Omni Tucson National Resort & Spa.

Restaurant Server


Overview:


The server will wait on tables promptly, courteously, and serve our guests with genuine care.


Responsibilities:

• Knowledge of the dining room.

• Must have full familiarity with menus and beverage offerings.

• Greet guests when entering the restaurant with a pleasant smile and superior customer service.

• Take orders and answer questions/offer suggestions on both food and beverage menu selections, and daily specials.

• Communicate with the culinary team regarding meal requirements, allergies, dietary needs, and special requests.

• Record transaction in MICROS system at time of order and adhere to cash handling standards.

• Check in with guests to ensure satisfaction with each food course and/or beverage.

• Present accurate checks to guests and process payment.

• Maintain cleanliness of work areas throughout the day.

• Process station set-up and break-down and complete all other side work duties as assigned.

• Ensure tables are set up properly, including polishing and cleaning glasses.

• Service to guests according to Omni Moments of Service Standards.

• Be pleasant, smile and greet all guests, using surnames when obtained.

• Clean, clear, and reset service areas.

• Protect the hotel from liability regarding overserving guests.

• Perform any other duties assigned by the restaurant manager.

Qualifications:

• Minimum 1-year serving experience, high volume sports/live entertainment bar experience preferred.

• Must have unexpired Food Handlers and TABC - or obtain upon hire.

• Developed knowledge of wine, spirits, and beer with experience selling and presenting specialty mixed cocktails.

• Previous cash handling experience preferred.

• Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management and co-workers.

• Ability to accurately and efficiently input information into MICROS.

• Ability to handle stressful situations while maintaining a calm and welcoming demeanor.

• Ability to work cohesively with co-workers both within and outside of your department.

Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link:

EEOC is the Law Poster.


Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: View email address on click.appcast.io.