(Hourly) Zone Manager-Mesa, Arizona-Mesa Gateway Airport-Paradies Lagardère

Locations Mesa, AZ 85212, USA Description Great Reasons to Work with Us: Career Advancement Opportunities Fun Work Environment Medical Benefits (for full-time positions) Company Paid Time Off Associate Recognition Programs Merchandise Discounts Free Parking Free Uniforms Equal Employment Opportunity Up to $17.50 per hour Position Overview A Zone Manager is responsible for driving sales, service, and operational excellence in the location. The role includes coaching and training associates, enforcing merchandising standards, and providing overall zone supervision during assigned shifts. Full-time employment. Duties and Responsibilities Service Model company service standards and behaviors with every customer; efficiently resolve escalated customer and associate inquiries in accordance with company policies and procedures. Train and perform all register/cash handling/Loss Prevention functions as outlined in the Standard Operating Procedures. Operations Facilitate opening and closing of stores. Direct the replenishment of merchandise/supplies, maintain stockroom organization, and engage in receiving functions. Ensure store merchandising standards are consistently executed per company guidelines. Coordinate, monitor, and align team resources to maximize sales and service potential. Resolve basic IT/register issues and escalate as necessary. Ensure a safe working environment; inspect and correct work areas on a regular basis; report all workplace injuries and concerns immediately. Prepare for and participate in inventories; verify high risk counts. Achieve sales goals by adhering to company performance metrics, implementing promotional programs, and executing special events. Communicate daily with the team; look for additional ways to drive business through product, processes, or people. People/Leadership Serve as the Manager on Duty, providing leadership during assigned shifts. Direct, coach, and train associates in their daily job assignments. Represent and support the company by fostering strong business relationships within the airport community. Monitor and address performance issues in a timely manner through a partnership with AGM or GM. Contribute feedback on associate reviews and provide input on associate counseling. Other duties as assigned. Equal Opportunity Employer. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr Paradies Lagardere AZ EE Retail, LLC