Corporate - Onboarding Project Coordinator (Hybrid in Denver)

Corporate - Onboarding Project Coordinator (Hybrid in Denver) Position Description The Onboarding Coordinator for CarePoint Blue Sky Neurosciences Inpatient serves as the primary operational lead for provider onboarding, provider access support, and coordination of facility‑mandated training and test‑outs across the telemedicine service lines. This role coordinates with providers, hospital departments, internal teams, and other key stakeholders to ensure operational readiness for telemedicine shifts. The Onboarding Coordinator is also responsible for troubleshooting and managing the resolution of ongoing provider access issues, maintaining accurate documentation and reporting, and collaborating across internal teams with technology‑based transitions that impact CarePoint providers. About CarePoint Our administrative and management staff provide a host of services, from operations support to legal services and everything in between, to support 600+ physicians and advanced practice providers in 11 different clinical settings. The nonclinical support our employees provide enable our clinical professionals, who work in dozens of emergency departments and hundreds of hospitals across the U.S., to remain laser‑focused on what matters most — providing the highest level of care to patients each and every day. This position is a hybrid role offering the flexibility of both remote and in‑office work, accompanied by a base salary ranging from $65,000-$70,000, a comprehensive benefits package designed to support your health, financial well‑being, and work‑life balance. This role is located in our Greenwood Village office. Key Responsibilities Manage the end‑to‑end onboarding for providers prior to their telemedicine shifts, serving as their primary operational point of contact throughout the onboarding life cycle. Triage, identify, and resolve ongoing access issues in collaboration with the hospital clients and providers. Coordinate and track onboarding activities to ensure providers complete all required steps prior to their scheduled start date. Monitor onboarding milestones, identify potential delays or barriers, and proactively elevate issues to the appropriate stakeholders. Liaise with hospital IT departments to troubleshoot and restore provider access swiftly, minimizing clinical shift disruptions. Engage in process improvement by identifying gaps in process, workflow, and/or metrics and then implement as needed. Maintain consistent and professional communication with clients and providers to ensure high service satisfaction. Coordinate and track facility‑mandated training requests to ensure provider readiness. Assist internal teams with facility technology transitions (e.g., hospital EMR changes, camera hardware updates, software upgrades) on an as‑needed basis. Other duties as assigned. Qualifications Experience: 1-3 years of project coordination experience, particularly in health care settings. Experience working directly with healthcare providers, hospital Medical Staff Offices, and/or health system IT teams preferred. Demonstrated experience troubleshooting system access issues. Knowledge / Skills / Abilities: Ability to work effectively with teammates to ensure tasks are completed promptly and efficiently. Exceptional attention to detail and accurate quality of work. Ability to effectively communicate, present, and influence at all levels of the organization, including executive and C‑level leadership. Strong ability to quickly learn, navigate, and troubleshoot medical software systems, EMR/EHR portals, and communication tools to resolve access bottlenecks. Strong problem‑solving skills and the ability to identify access barriers, determine appropriate escalation pathways, and drive issues toward resolution. Ability to thrive in a high‑volume, deadline‑driven work environment. CarePoint is committed to the well‑being of our valued employees, offering a wide range of voluntary benefits such as: Comprehensive health coverage, including medical, dental, and vision insurance, with access to a Health Savings Account (HSA). Wellbeing and support resources , including an Employee Assistance Program offering confidential counseling and support services. Time away from work benefits , featuring accrued paid time off that increases with tenure, along with paid parental leave. Financial security and protection , including 401(k) retirement plan, life insurance, and identity theft protection. Community and culture initiatives , including weekly in‑office events every Wednesday that foster connection collaboration, and team engagement. More About CarePoint Carepoint is a rapidly growing, mission‑driven organization dedicated to delivering exceptional, patient‑centered care. We operate at the intersection of technology and healthcare, focusing on innovative solutions to improve health outcomes and enhance the patient experience. We value collaboration, integrity, and continuous improvement, striving to create a dynamic and supportive environment for our employees to thrive. Our Values: Collaboration and Teamwork: We work in partnership with patients, fellow providers, and each other. It is through partnerships that we are able to achieve great work. Communication and Transparency: We pride ourselves on practicing open communication with all CarePoint members. As a physician‑owned and led management services organization and practice, we hold transparency as one of our top core values and seek to communicate often and well. Sustainability and Innovation: We seek to honor our history by working hard to preserve our culture and unique model. We simultaneously want to be a part of the evolving world of healthcare and invest in future models of care delivery. #J-18808-Ljbffr Carepointhc