Business Development Liaison for ABA services

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Business Development Liaison

Covering Cincinnati and Dayton Markets.

Who we are

Our team at Adina provides professional, compassionate care for young children in need of behavioral health services conveniently in their home. Serving clients in Cincinnati, and Dayton Ohio, our behavioral health program specializes in treating symptoms associated with depression, anxiety, trauma, ADHD, and Autism. Utilizing a blend of therapy and individual treatment, our team provides a safe, therapeutic space. Our team of highly trained clinicians and RBT's work closely to develop and oversee individualized care plans, with the goal of building the skills needed for individuals to integrate safely back into regular community settings.

Our compassionate team members work in a challenging yet rewarding environment where each person is a part of making direct impact to our client's lives. Our team members work with our clients to help in the treatment process to restore to a better quality life through their individual plans, group therapy and overall stay at our program.

Perks at Work

Team Members enjoy a variety of perks in working with the NewVista brand company. We offer competitive market wages along with a full robust package around Healthcare, Life Balance, Education, Leadership Development and Recognition.

Healthcare + Life Balance :

• Medical Packages with Rx - 3 Choices
• Flexible Spending Accounts (FSA)
• Dependent Day Care Spending Accounts
• Health Spending Accounts (HSA) with a company match
• Dental Care Program - 2 choices
• Vision Plan
• Life Insurance Options
• Accidental Insurances
• Paid Time Off + Paid Holidays
• Employee Assistance Programs
• 401k with a Company Match

Education + Leadership Development

• Up to $15,000 in Tuition Reimbursements OR Student Loan forgiveness
• Mentoring + Trainer Opportunities through our Horizon Mentorship Program
• Growth in Director and CEO positions through our Horizon Leadership Program
• Handle with Care Trainer - Certifications

Recognition + Rewards

• On the spot recognition Prizes
• Team Member of the Quarter
• Team Member of the Year
• Monthly Celebrations
• Team Member Recognition Cards

The Role Itself

Kids Thrive is currently seeking a Business Development Liaison to work with our Business Development team. Responsible for the direct sales efforts of identified market segments. Functions include direct sales, prospecting, exhibiting, acting as a liaison with clinical and follow up issues regarding assigned accounts (referral sources), assisting in the coordination of identified community educational activities. Initiates strategies to increase account development and product line awareness. Responsible for the increase account development and product line awareness. Responsible for the coordination and implementation efforts for the program.

Job responsibilities include:

• Actively pursue the development of referral network for the continued census development of the treatment center. This network will include, but not be limited to, Primary Care Physicians, Behavioral Health Agencies, Licensed Therapists, Community Social Workers and Care Managers, Treatment Facilities, Intensive Outpatient Service Providers.
• Contact with identified referral sources maintained on a routine and consistent basis by means approved by Director. These include, but are not limited to, correspondence, telecommunication, conference exhibits and site visits.
• Networks with referral sources, both current and potential, through conferences on a routine basis or as assigned. Responsible for coordination and scheduling of conference attendance.
• Coordinates referral development and follow-up activities on a scheduled basis. Provide follow up assessment of customer's satisfaction with the program's services, as requested.
• Develop marketing materials, literature and media advertisements. Responsible for the distribution of marketing materials to the general public and potential referral sources.
• Works closely with therapists/case managers in obtaining community based referrals to meet the aftercare needs of discharging patients.
• Maintain a current index (mailing list) of people who refer to Kids Thrive.
• Communicates with the treatment team as often as necessary to provide for an accurate/necessary flow of information between clinical team and referral source, as pertains to client's continuity of care.
• Conduct sales calls on a scheduled basis, provide follow up assessment of customer's satisfaction with the program's services.
• Document referral development activities on a monthly basis or as requested by the Corporate and Executive Directors.
• Work with the Corporate and Executive Director to develop and implement business and marketing plans for the program.
• Prepare and present reports as directed.
• Coordinate and contribute to the publication of newsletter as needed.
• Review available conferences and coordinate staff involvement/attendance.
• Coordinate and contribute to advertising promotions to include print ads and internet.
• Investigates and pursues membership or involvement in professional organizations and networking activities with potential to increase an awareness of the services of the treatment center.
• Prospect for opportunities to promote our clinical staff for speaking events which will increase an awareness of the professionalism of our clinical staff and the services offered by our program.
• Coordinate and/or conduct speaking/training opportunities for our staff within the realm of professional expertise.
• Prospect for new business on an on-going and consistent basis as directed and approved by the CEO.
• Participates in referral development activities as assigned and makes a professional and positive impression on referral sources.
• As requested, assists in development of manuals, brochures, guidelines, s, records, narratives and other materials for program and program.
• Serves a participating member of assigned committees, task forces, etc.
• Demonstrates a thorough understanding of and utilizes guest relations principles in all interactions with clients, co-workers, and referral sources.
• Inspires confidence from clients, families, visitors, staff, and referral sources by performing and communicating in a highly professional and timely manner at all times.
• Demonstrates an awareness of the inter-relatedness of program departments and personnel in provision of quality client care; strives to maintain constructive working relationships; and demonstrates responsiveness to requests, records, etc. needed by other departments.
• Other duties as assigned.

Job Requirements:

Education:

• Minimum of a Bachelor's Degree or demonstrated knowledge of mental health treatment services.
• Associates or Bachelor's Degree in Psychology, Sociology, or Behavioral Health field is a plus.

Work Experience:

• Experience in the mental health or substance abuse or medical field in direct client services of marketing and sales preferred. Must be able to function independently and communicate effectively with staff and external contacts.

Other Requirements

• Positive Attitude!
• Critical thinking skills, decisive judgment and the ability to work with minimal supervision.
• Must be able to work in a stressful environment and take appropriate action.
• Teamwork, flexibility needed to fulfill job responsibilities, adapting to changes in work environment and accepting supervisory feedback.

Qualified candidates, please apply now for a chance to join an outstanding team.