Associate Director of Student Connection and Community

Job Profile:
Administrative Operations Manager 2

Job Family:
Administrative Operations

Time Type:
Full time

Max Pay - Depends on experience:
$70,000.00 USD Annual

Apply before 11:59 PM Arizona time the day before the posted End Date.

Minimum Qualifications:
Bachelor's degree and five (5) years of experience appropriate to the area of assignment/field including two (2) years managerial experience; OR, Any equivalent combination of experience and/or training from which comparable knowledge, skills and abilities have been achieved.

Job Description:

Rate of Pay: $65,000.00 to $70,000 per year; DOE

Student Connection and Community is seeking a student and community focused individual for the position of Associate Director of Student Connection and Community. This position is responsible for supporting student leaders and professional staff in the planning, development, implementation and evaluation of programs that promote Student Connection and Community. The Associate Director plays a pivotal role in inspiring and leading a team of professionals, students, and community partners to drive impactful social initiatives.

The Associate Director of Student Connection and Community (SCC) will direct, plan, organize and direct the day-to-day operations of Student Connection and Community Downtown, reporting to the Director of Student Connection and Community. The Associate Director will empower the students and staff of SCC with opportunities to become leaders within student clubs and organizations, support advising of Programming and Activities Board, and have oversight of the Downtown student engagement experience.

SCC aligns with ASU's commitment to access, excellence, and inclusion. It supports the university's broader mission of providing higher education that drives positive change and tackles complex local and global challenges. SCC promotes personal growth and career development by encouraging leadership, problem-solving, and social innovation. It enhances students' readiness for future careers and contributes to their long-term success. This role will support the overall operations of Student Clubs and Organizations University-wide, supporting over 1,000+ Clubs and Organizations across ASU.

The Associate Director will establish clear metrics and evaluation processes to assess the impact of SCC's programs, both qualitative and quantitative measures. Then using this date to make data-driven insights to make informed decisions and drive continuous improvement. They will manage budgetary and financial resources effectively, seeking additional funding opportunities and partnerships to support the organization's initiatives. They will foster strong partnerships with community organizations, nonprofits, and other stakeholders; overseeing and expanding programs that connect students with community service and social impact opportunities, while maintaining transparency and accountability in organizational operations.

DAYS AND SCHEDULE : Work location is primarily at the Downtown Phoenix campus; however, incumbents will be required to travel to off-campus events and other ASU campuses to perform work driving their own vehicle. This includes supporting staff on all ASU Phoenix-metropolitan campus locations. This is a 40-hour per week position, and may include some nights and weekends, with flexible days and hours based on programming needs.

What's in it for you:

• Arizona State University offers a comprehensive benefits package that includes valuable employee benefits to enhance the total compensation of its staff. This package includes: (Click here to explore options)
• Tuition Reduction Program for staff members, their spouses, and dependents, available on day one.
• Low-cost health, dental, vision, and life insurance benefits.
• Retirement program designed to promote long-term savings and provide income upon retirement.
• Paid time for volunteer and professional development.
• 10 Paid Holidays and competitive Vacation and Sick accruals each Pay Period.
• Wellness program for preventative health education and screenings.
• Disability and leave program for income protection.
• Employee assistance for free and confidential behavioral health services.
• ASU Discounts to sports/events along with discounts with ASU partnerships.

Currently hiring for the following shift: Monday - Friday 8:00am - 5:00pm

Essential Duties:

• Contribute to a work environment that encourages knowledge of, respect for, and development of skills to engage with members of the community and the community at large from different backgrounds.
• Advance student experiences to cultivate community, healthfulness, and skill building.
• Assist in the development and support of student lead programs, including researching best practices to provide guidance, designing training materials, and support event planning.
• Help student leaders coordinate volunteer activities and service projects, including recruitment and outreach, training, and supervision of volunteers.
• Assist student leaders in engaging with the ASU community, student organizations, and stakeholders to assess interests and needs, and build partnerships.
• Collect and analyze data related to Clubs and Organizations to contribute to continuous program improvement.
• Support communication efforts related to SCC, including social media outreach, website updates, and newsletter development and support as well as develop and deliver SCC training sessions and workshops for volunteers and ASU community members on social change topics.
• Promote SCC within the university community and beyond by developing marketing strategies, maintaining an active online presence, and organizing outreach events to attract new members and partners.
• Collaborate with other departments, organizations, and institutions to expand the reach and impact of SCC's programs and initiatives.
• Manage the SCC physical spaces to ensure that it is well-maintained, clean, and organized, ensuring that the space serves as a welcoming and collaborative environment for students, faculty, and community members.
• Participates in SCC strategic planning and provides local leadership for the planning, implementation, delivery and evaluation of programs and services, and reporting that are consistent with university and Educational Outreach and Student Service's mission and goals.
• Supports SCC in creating unique student experience. This includes participating in local meetings, supporting local initiatives and overall enhancement of the student experience for ASU students.
• Enhance the student experience at university wide through supervising and supporting staff who advise the SCC team.
• Administer hands-on involvement in the day-to-day operations of SCC, the student team and the programs being planned.
• Support University wide events, such as Move-in and Welcome Week, Homecoming and Family Weekend.
• Collaborate with the other groups on campus, such as the Cultural Connections team, in supporting a diverse range of programs and events that enhance the student experience and fosters feelings of inclusion at ASU.
• Advance student experiences to cultivate community, healthfulness, and skill building
• Develops, maintains, and implements department policies and procedures.
• Participates in assessment efforts within the department, including basic tracking of activities, program evaluation, and measurement of learning outcomes.
• Make suggestions to resolve problems and issues affecting the department and directs measures to improve the effectiveness and efficiency of the department.
• Accountable for fiscal issues related to SCC including budgeting, budget tracking, year-end forecasting, and development of new revenue streams.
• Develops and maintains strong, professional, interpersonal relationships with student leaders.
• Assist in the recruitment, hiring, training, development, supervision, evaluation of professional staff in the assigned areas, as appropriate, to ensure effective staff performance.
• Ensure the responsible planning and expenditure of fiscal resources in a manner consistent with all university policies and procedures and applicable local, state, and federal laws.
• Demonstrate role modeling, ethical decision-making, cultural competency, responsible management, and leadership for students through all actions and communications.
• Represent Educational Outreach and Student Services (EOSS) through attendance and active participation at campus, university and off-campus committees, events and programs.

Knowledge and Skills:

• Knowledge of college/university student organization advising techniques.
• Knowledge of supervisory practices and principles.
• Knowledge of budget management methods and techniques.
• Knowledge of strategic planning principles and practices.
• Knowledge of principles, concepts, and practices of organizational management.
• Demonstrate leadership skills including working in a team environment and time management.
• Skill in developing and implementing student programming/activities in a higher education setting; including workshops, presentations and events.
• Skill in training college/university students for leadership roles and the ability to build and maintain good working relationships with student and professional staff.
• Skill in coordinating and prioritizing work and activities of self and others.
• Skill in university policy interpretation.
• Skill in verbal and written communication, including basic desktop publishing experience.
• Skill in problem solving and decision-making.
• Skill in planning, analyzing and coordinating activities and establishing priorities.
• Skill in effectively managing, supervising and evaluating assigned staff.
• Skill in program design and development.
• Skill in budget preparation and forecasting.
• Skill in effective communication, both verbal and written.
• Skill in establishing and maintaining effective working relationships

Desired Qualifications:

• Commitment to values compatible with and supportive of ASU's charter.
• Demonstrated knowledge of student development theory and practices.
• Demonstrated knowledge of developing and implementing student programs.
• Demonstrated knowledge of management, advising, and supervisory practices.
• Demonstrated knowledge of organizational management principles, concepts and practices.
• Demonstrate knowledge of budget management methods and techniques.
• Demonstrated knowledge of strategic planning principles and practices, including problem solving and decision-making.
• Demonstrated knowledge of planning, analyzing and coordinating activities and establishing priorities.
• Demonstrated knowledge of both verbal and written communication.
• Demonstrated knowledge of establishing and maintaining effective working relationships and working collaboratively towards institutional and divisional goals.
• Demonstrated knowledge of a university setting.
• Demonstrated knowledge of establishing and maintaining effective working relationships.
• Demonstrated knowledge of comfort working in a fast-paced, results oriented environment.

Working Environment:

• Work collaboratively across various departments within the University as well as with diverse populations and groups
• Use computers effectively - including inputting, reviewing and retrieving information, extended periods of viewing screen and using mouse and keyboard
• Use critical thinking to make decisions and/or analyze data
• Communicate effectively both orally and in writing
• Attend various meetings or events throughout campus, regardless of the weather
• Work collaboratively to achieve objectives
• This position is primary on the Downtown Phoenix location with travel between ASU locations is weekly.

Department Statement:

Educational Outreach and Student Services (EOSS) is committed to enrolling all qualified students at Arizona State University and assisting them in their academic success. EOSS provides a broad range of services and support to students and prospective students ranging from outreach efforts with K-12 schools, orientation programs for new freshman, bridge programs to assist the transition to a university environment, and a wide variety of services, programs and activities for enrolled students. EOSS has direct responsibility for multiple departments across four campuses, some of which include the Dean of Students, University Housing, Health Services, Counseling Services, Disability Resources, the Memorial Union, TRIO programs, Sun Devil Fitness, Student Government, Student Media, Career Services, Access ASU, Changemaker, and others.

Driving Requirement:
Driving is not required for this position.

Location:
Campus: Tempe

Funding:
No Federal Funding

Instructions to Apply:

Current employees, student workers seeking staff opportunities, and students applying for student worker positions must apply directly through the Workday Jobs Hub.

Please use the link below to log in using single sign-on.

To be considered, your application must include all of the following attachments:

• Cover letter
• Resume or CV

Multiple documents may be uploaded in the attachments section. Alternatively, applicants may combine all required materials into a single PDF for submission. Please ensure uploaded documents are clearly labeled and include your name.

Please ensure your resume includes all employment information in month and year format, for example 6/04 to 8/14, along with job title, job duties, and employer name for each position. Your resume should clearly demonstrate how your experience and background meet the minimum and desired qualifications for this position. Incomplete applications or missing required materials may not be considered.

Important: Do not withdraw your application to make edits. Once an application is withdrawn, it cannot be edited, reactivated, or replaced with a new submission. If you have questions or need assistance, please contact The Office of Human Resources Talent Acquisition before the posting close date.

Graduate Assistant, Intern and part-time positions are counted as half time for experience equivalency, meaning one year equals six months of experience.

Only electronic applications will be accepted for this position. By submitting an application, you confirm that the information provided is accurate and complete.

ASU Statement:

Arizona State University is a new model for American higher education, an unprecedented combination of academic excellence, entrepreneurial energy and broad access. This New American University is a single, unified institution comprising four differentiated campuses positively impacting the economic, social, cultural and environmental health of the communities it serves. Its research is inspired by real world application blurring the boundaries that traditionally separate academic disciplines. ASU serves more than 100,000 students in metropolitan Phoenix, Arizona, the nation's fifth largest city. ASU champions inclusive excellence, and welcomes students from all fifty states and more than one hundred nations across the globe.


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All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other basis protected by law.

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Employment Verification Statement:

ASU conducts pre-employment screening which may include verification of work history, academic credentials, licenses, and certifications.

Background Check Statement:

ASU conducts pre-employment screening for all positions which includes a criminal background check, verification of work history, academic credentials, licenses, and certifications. Employment is contingent upon successful passing of the background check.

Fingerprint Check Statement:
This position is considered safety/security sensitive and will include a fingerprint check. Employment is contingent upon successful passing of the fingerprint check.