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Service Desk Analyst I: Customer‑Focused IT Support & Growth

$16.83 - $24.04 per hour

ePlus inc.

ePlus inc. is seeking a Service Desk Analyst I in Virginia Beach, Virginia. The role involves providing excellent customer service, troubleshooting issues, and mentoring other analysts. Required qualifications include a high school diploma and one year of customer service experience. Compensation ranges from $16.83 to $24.04 per hour, alongside a full benefits package including 401(k) eligibility and medical benefits. Candidates must be local to the Virginia Beach area and available to work Wednesday to Sunday. #J-18808-Ljbffr ePlus inc.

Vacancy posted 12 hours ago
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