Datacenter Field Operations Technician

Position Title: Datacenter Field Operations Technician on W2 only - Any Visa is fine
Location: New Albany, OH (Onsite)
Duration: 4 – 6 months in Ohio, followed by relocation to Louisiana. Job Summary We are hiring Datacenter Field Operations Technicians to support a global hyperscaler at a major US data-center campus in New Albany, Ohio. This is a hands-on troubleshooting and break-fix role diagnosing and repairing physical-layer network issues, executing preventive and corrective maintenance, and partnering closely with provisioning crews to keep AI-infrastructure builds and operations on track. You will be part of a 24×7 on-site team working shoulder-to-shoulder with engineering, facility, and supply-chain partners. Coverage Model:

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  Shift-based

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  Rotating shifts (Days/Nights) with on-call requirements

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  Extended shift capability during surge/ramp periods

Required Qualifications:

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  2–5 years of experience in data center cabling, network hardware installation, or telecommunications

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  Hands-on experience with fiber optic installation and testing in enterprise/hyperscale environments

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  Experience with large-scale rack deployment projects (50+ racks)

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  Familiarity with data center environments (hot/cold aisle, raised floor, overhead cable tray)

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  Experience working with liquid-cooled rack systems (AALC) preferred

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  Experience with barcode scanning and asset management workflows preferred

Preferred Qualifications:

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  BICSI certification (Installer, Technician) or equivalent

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  OSHA 10/30 certification

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  Experience in hyperscale data-center environments multi-tenant or campus-scale Familiarity with DCIM and ticketing tools used for asset, fault, and maintenance tracking

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  Background in either telecom carrier ops or large enterprise network

Soft Skills:

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  Attention to detail (cable routing, labeling, connector cleanliness)

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  Ability to work in team-based shift environment

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  Self-motivated - able to manage workload from ticket queue independently

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  Safety-first mindset

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  Clear communication for shift handoff/pass down