Field Technician

Job Description

Job Description

We are seeking a highly skilled and motivated Field Technician to provide exceptional service and maintenance for our fleet of heavy equipment. As a Field Technician, you will work directly at customer job sites to diagnose, repair, and maintain equipment, ensuring optimal performance and minimizing downtime. The ideal candidate will have a strong mechanical background, excellent troubleshooting skills, and a commitment to customer satisfaction.

Key Responsibilities

Equipment Maintenance & Repairs

• Perform routine and preventative maintenance on a wide range of heavy equipment, including loaders, excavators, and backhoes.

• Diagnose mechanical, hydraulic, and electrical issues and implement repairs efficiently.

Customer Support

• Respond promptly to service requests at customer job sites.

• Provide clear communication to customers regarding diagnoses, repairs, and maintenance schedules.

• Ensure customer satisfaction by minimizing equipment downtime.

Documentation

• Maintain accurate service records, including repair logs, parts used, and labor time.

• Provide detailed feedback on equipment performance and potential issues to the Service Manager.

Safety and Compliance

• Adhere to all safety protocols and guidelines when working on equipment and job sites.

• Ensure compliance with company policies, local regulations, and industry standards.

Collaboration

• Work closely with the service team to prioritize and schedule fieldwork.

• Provide feedback on equipment usage and potential improvements to rental operations.

Qualifications

• High school diploma or equivalent required; technical certification in heavy equipment maintenance or mechanics preferred.

• 2+ years of experience in heavy equipment maintenance and repair.

• Hands-on experience with brands such as Linkbelt, JCB, Hyundai, Caterpillar, Komatsu, John Deere, or similar equipment.

• Strong understanding of hydraulic, electrical, and mechanical systems.

• Proficiency with diagnostic tools and repair equipment.

• Excellent problem-solving and troubleshooting abilities.

• Strong communication and interpersonal skills to interact with customers and team members.

• Ability to work independently and manage time effectively.

Licenses and Certifications:

• Valid driver's license required; CDL preferred.

• Certifications in specific equipment repair (e.g., ASE, OEM certifications) are a plus.

Physical Requirements

• Ability to work in outdoor environments, including inclement weather.

• Capability to lift and move heavy parts and tools (up to 75 lbs.).

• Willingness to travel within the assigned territory and occasionally work extended hours & overnight

What We Offer

• Competitive hourly wages with opportunities for overtime.

• Comprehensive benefits package, including health, dental, vision, and retirement plans.

• Company-provided tools and equipment for fieldwork.

• Ongoing training and development opportunities.

Join Our Team

We take pride in providing top-notch service to our customers. If you are a skilled technician with a passion for heavy equipment and a commitment to excellence, we encourage you to apply.

Must have a complete set of tools required for the job, including tools up to a 1/2-inch socket. Specialized and oversized tools, laptops, and proprietary diagnostic tools will be provided by the company.

Company Description

W3Global was established in 2006 in Fremont, CA with a vision: simplify the recruiting process and develop an industry-disrupting platform to connect candidates with clients. Our cutting-edge Applicant Tracking System enables us to find the right person for the right job, creating value for job seekers and employers. While W3Global initially focused on IT staffing, we have expanded the business to serve many other industries, including accounting and finance, legal, engineering, human resources, government and more.

We’re proud of the investments we’ve made in our team, having grown from four to 1000 employees and evolving into one of the leading recruitment and staffing solution providers in the industry. Our recruiters and account managers are passionate about connecting qualified professionals with the right positions in small, medium, and large companies.

Our Services
W3Global understands the natural ups and downs of an organization’s staffing needs. We are continuously adapting to industry and economic changes to find the right candidates.

We specialize in placing permanent, direct, contract, and temporary positions for companies of any size. Our recruiting services include sourcing, recruiting, screening, interview management, salary negotiations, training, and onboarding.

We are committed to helping organizations redefine their recruitment process by delivering our SaaS-based proprietary application tracking system software.

Our Expertise
W3Global has been delivering staffing solutions for nearly two decades; we know which recruiting strategies work best. Our expert team is committed to developing a customized solution to fit your company’s unique needs.

As a W3Global client, you’ll also receive personalized assistance from a seasoned team of staffing specialists. We are committed to providing both technical support and industry expertise to simplify the hiring process. We know that your time matters. W3Global will help you streamline the hiring process, getting it done and getting it right.

Company Description

W3Global was established in 2006 in Fremont, CA with a vision: simplify the recruiting process and develop an industry-disrupting platform to connect candidates with clients. Our cutting-edge Applicant Tracking System enables us to find the right person for the right job, creating value for job seekers and employers. While W3Global initially focused on IT staffing, we have expanded the business to serve many other industries, including accounting and finance, legal, engineering, human resources, government and more.\r\n\r\nWe’re proud of the investments we’ve made in our team, having grown from four to 1000 employees and evolving into one of the leading recruitment and staffing solution providers in the industry. Our recruiters and account managers are passionate about connecting qualified professionals with the right positions in small, medium, and large companies.\r\n\r\nOur Services\r\nW3Global understands the natural ups and downs of an organization’s staffing needs. We are continuously adapting to industry and economic changes to find the right candidates.\r\n\r\nWe specialize in placing permanent, direct, contract, and temporary positions for companies of any size. Our recruiting services include sourcing, recruiting, screening, interview management, salary negotiations, training, and onboarding.\r\n\r\nWe are committed to helping organizations redefine their recruitment process by delivering our SaaS-based proprietary application tracking system software.\r\n\r\nOur Expertise\r\nW3Global has been delivering staffing solutions for nearly two decades; we know which recruiting strategies work best. Our expert team is committed to developing a customized solution to fit your company’s unique needs.\r\n\r\nAs a W3Global client, you’ll also receive personalized assistance from a seasoned team of staffing specialists. We are committed to providing both technical support and industry expertise to simplify the hiring process. We know that your time matters. W3Global will help you streamline the hiring process, getting it done and getting it right.