Automotive Service Advisor

Automotive Service ConsultantClassic Ford Lincoln of Columbia is seeking a high performing customer-focused Automotive Service Consultant to join our growing team. If you consider yourself the best, and want to work with the best, we'd love to talk to you!Our family-oriented, well-established dealership is expanding, and we provide unmatched career growth, industry-leading pay, and a culture that values and rewards excellence. If you have a proven record of top performance, be prepared to provide performance reports showcasing your productivity, performance, and customer satisfaction (CSI)—we believe in rewarding results!We offer a temperature-controlled shop and a team-oriented environment. If you're passionate about creating a unique and positive experience for customers, this is the opportunity for you.What We OfferDaily cash spiffs!Comprehensive Benefits: Health, Dental, and Medical coverageFinancial Security: 401(k) retirement planWork-Life Balance: Paid time off and flexible schedulingCareer Growth: Opportunities to grow within a family-owned organization that promotes from withinRelocation Allowance!Key ResponsibilitiesMaintain manufacturer training and knowledge.Warmly greet customers upon arrival and obtain their vehicle informationAccurately document vehicle symptoms as described by customersProvide maintenance recommendations based on age, mileage, and service historyPrepare detailed cost estimates for labor and partsCommunicate repair progress to customers and maintain regular updatesVerify final invoices align with services performedExplain all completed work and associated charges to customersWhat We're Looking ForProven Success: A track record of delivering exceptional customer satisfactionExperience: Previous experience as a Service Advisor, Service Consultant, or Assistant Lane Manager is requiredEnergy and Drive: A high level of enthusiasm and a commitment to excellenceIntegrity: A professional demeanor and strong ethical standardsGrowth-Oriented: A desire for a long-term career with opportunities for advancementWhy Join Mills Auto Group?As a family-owned business, Mills Auto Group has grown from a single dealership to 35 locations. We take pride in recognizing and promoting talent within our team. Many of our leaders started in entry-level roles, and we're committed to helping you grow your career.If you're ready to join a dealership that values its employees and customers alike, apply now to Classic Ford Lincoln of Columbia.