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Governance Lead, YouTube Trust and Safety Vendor Operations

$164k - $239k

Google Inc.

Governance Lead, YouTube Trust and Safety Vendor Operations Share Governance Lead, YouTube Trust and Safety Vendor Operations YouTube San Bruno, CA, USA ; Mountain View, CA, USA ; +1 more San Bruno, CA, USA; Mountain View, CA, USA; New York, NY, USA Bachelor's degree or equivalent practical experience. 10 years of experience leading operations in technology, management consulting, or vendor management environments. Experience managing programs, vendor operations, and cross-functional teams. Preferred qualifications: Ability to influence cross-functionally within a complex, matrixed organization. Demonstrated ability to navigate and be effective under pressure, with a knack for coaching teams to navigate and communicate within ambiguous environments. Exceptional written and verbal communication skills, paired with problem-solving capabilities. Background in Trust and Safety, content moderation, or policy operations within online platforms. About the job The Global Vendor Operations organization manages vendor partner ecosystems across all of YouTube. These vendors provide support to all YouTube users—viewers, paid subscribers, and creators, artists, and media companies worldwide, across all YouTube products. As a Governance Lead within YouTube Trust and Safety, you will ensure initiatives are executed seamlessly. You will serve as the primary bridge between senior leaders and front‑line execution teams. Additionally, you will oversee supplier delivery, regulatory compliance, and cross‑functional synergy to maintain YouTube as a safe, fair, and reliable platform for the global community. At YouTube, we believe that everyone deserves to have a voice, and that the world is a better place when we listen, share, and build community through our stories. We work together to give everyone the power to share their story, explore what they love, and connect with one another in the process. Working at the intersection of cutting‑edge technology and boundless creativity, we move at the speed of culture with a shared goal to show people the world. We explore new ideas, solve real problems, and have fun — and we do it all together. US: $164000 - $239000 (USD) + 20% bonus target + equity + benefits Learn more about benefits at Google . Synthesize complex operational data into concise briefings and executive summaries for executive leadership, highlighting insights, key metrics, and operational risks while delivering actionable recommendations based on deep dives. Facilitate recurring weekly and monthly governance reviews to closely monitor vendor performance, maintain strong operational alignment, and proactively identify and mitigate emerging operational risks. Refine monthly vendor scorecards to ensure accurate tracking against key performance indicators and benchmarks, while preparing thorough materials that establish clear partner accountability and operational alignment. Establish standardized operational frameworks and consistent guidelines for content moderation workflows and user appeals to systematically optimize processing speed, decision accuracy, quality, and platform performance. Perform advanced quantitative analyses to resolve critical operational questions and direct initiatives that enhance system efficiency, delivering measurable, sustainable performance improvements across all global YouTube business operations. Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents‑to‑be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy , Know your rights: workplace discrimination is illegal , Belonging at Google , and How we hire . Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting. To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes. Equity is granted exclusively and discretionarily by Alphabet Inc. on the basis of an agreement concluded between you and Alphabet Inc. Alphabet Inc. is your sole contractual partner with respect to equity grants. GSU grants are not guaranteed, are discretionary, are subject to approval by the Alphabet Inc. board of directors or its delegate, the terms of the relevant Alphabet Inc. stock plan, and your grant agreement. They have no impact on statutory payments. Current or past grants do not confer an acquired right. #J-18808-Ljbffr Google Inc.

Vacancy posted 2 days ago
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