Chief Administrator

Overview

The Chief Administrator serves as the senior administrative and operational leader for the Department of Medicine and is responsible for the overall performance and coordination of the Departments administrative clinical financial and operational functions across all missions.

Working in partnership with the Department Chair and Division Chiefs Deans Office EVMS Medical Group physician leaders and physician and institutional leaders the Chief Administrator translates strategic priorities into operational execution.

The Chief Administrator provides leadership and oversight for departmental operations and is accountable for ensuring appropriate administrative infrastructure leadership processes resources and performance management systems are in place to support the Departments clinical education research and service missions.

The position requires a high level of operational engagement and visibility within the Department and its clinical practices. The Chief Administrator is expected to maintain a strong understanding of day-to-day operations identify barriers to performance ensure accountability for results and facilitate timely resolution of operational issues.

Responsibilities

Strategic Leadership & Organizational Alignment

• Partner with the Department Chair to develop and execute departmental strategic operational and financial priorities.
• Align departmental activities with the priorities of the Deans Office and Medical Group.
• Serve as advisor to the Chair and physician leadership on operational financial workforce and strategic matters.
• Champion department and enterprise initiatives within the department and promote an integrated practice plan approach focused on collaboration standardization shared accountability and responsible stewardship of organizational resources.
• Lead and support organizational change growth initiatives new programs service expansion and other strategic priorities.
• Represent the Department and Chair with institutional leadership clinical partners and other stakeholders as appropriate.

Clinical Operations & Operational Engagement

• Provide executive administrative oversight of the Departments clinical operations and maintain active engagement and visibility across clinical practices.
• Ensure effective operational infrastructure supporting patient access staffing scheduling provider productivity patient experience quality and efficient care delivery.
• Monitor departmental and Medical Group key performance indicators benchmarks dashboards and trends to identify performance gaps and opportunities.
• Ensure clear ownership action plans and accountability for performance improvement and timely resolution of operational barriers.
• Promote standardized workflows operational best practices and continuous improvement across the Department.
• Partner with clinical and Medical Group leadership to advance quality safety regulatory compliance and patient centered care.

Financial & Business Performance

• Provide executive oversight of departmental financial performance including budgeting forecasting variance management resource utilization and business planning.
• Monitor revenue expenses provider productivity revenue cycle and other financial and operational indicators and ensure appropriate action when performance varies from expectations.
• Identify opportunities to improve financial performance operational efficiency clinical capacity and resource utilization.
• Provide administrative leadership for business plans pro formas contracts affiliations and growth opportunities.
• Ensure appropriate fiduciary stewardship and compliance with institutional financial policies and controls.

Organizational Leadership & Workforce

• Provide leadership and accountability for the Departments administrative and operational structure ensuring responsibilities delegated to administrators directors managers and other leaders are effectively executed.
• Establish clear roles responsibilities decision making authority and performance expectations across the Department.
• Lead workforce planning and ensure organizational and staffing structures appropriately support departmental and enterprise priorities.
• Recruit develop coach and retain effective leaders and promote succession planning employee engagement and accountability.
• Partner with ODU VHS Talent Management & Culture (TMC) VHS Faculty Affairs and other institutional offices to support effective administration of faculty and staff matters.

Academic Research & Faculty Support

• Ensure effective administrative infrastructure supports the Departments education research and faculty missions.
• Provide oversight and coordination for faculty recruitment onboarding appointments credentialing compensation administration and other faculty lifecycle activities.
• Ensure appropriate administrative and financial oversight for educational programs (clerkship residency fellowships) research activities grants and other academic initiatives in partnership with responsible departmental and institutional leaders.

Enterprise Partnership & Other Responsibilities

• Senior administrative partner to the Medical Group and Deans Office.
• Participate in and lead enterprise initiatives committees performance improvement efforts and strategic projects as assigned.
• Promote integration across departments and institutional functions and support implementation of standardized enterprise practices
• Assume additional departmental or enterprise leadership responsibilities based on organizational priorities operational needs or leadership transitions.

Qualifications

Minimum Qualifications and Skills:

Bachelors degree plus eight (8) years of relevant healthcare experience including 2 years as a director or department head or equivalent combination of education and experience.

Preferred Qualifications:

MBA highly preferred

Experience with Epic

Experience with an Academic Practice Plan

Experience with an integrated health system multispecialty group or similarly complex healthcare organization.

Experience supporting organizational integration practice transformation or enterprise-wide initiatives.

Location : Location

US-VA-Norfolk

Required Experience:

Chief