Bilingual Driver

Description

Position Summary
The driver is primarily responsible for safely transporting all passengers to and from Lawndale Christian Health Center (LCHC) sites, and, on all LCHC business related trips while maintaining compliance with all applicable laws, regulatory and organizational standards. Transported passengers include (but are not limited to) patients, clients of the Senior Center or Fitness Center, staff and volunteers.
Principal Duties and Responsibilities*

1. Uses knowledge of the Chicagoland area and route navigation apps to safely transport passengers in a timely manner
2. Maintains a positive and professional attitude toward all passengers, LCHC staff, and proximate drivers or pedestrians
3. Maintains the confidentiality of all participants' personal and medical information
4. Ensures that the vehicle is always clean and in proper working condition
5. Determines and follows safe and efficient driving routes
6. Completes routine vehicle inspections, reporting any conditions of concern to the Transportation Manager
7. Maintains all transportation records required by the program including preparing and submitting reports that may include vehicle use, maintenance, and repairs
8. Refuels vehicle and transports vehicle to and from maintenance and/or repair facilities
9. Abides by all road and safety regulations set forth in the LCHC Transportation Manual, driver trainings, and Illinois Rules of the Road
10. Assures that medical emergency procedures are followed in case of emergency or accident
11. Attends and participates in Lawndale Christian Health Center's pre-service and in-service trainings, and other continuing education, career and professional development opportunities
12. Attends ongoing transportation trainings as needed
13. Other duties as assigned by the Transportation Manager

Required Skills or Abilities*

1. Communicating with passengers and/or caregivers/legal representatives, coworkers, and supervisors: Providing accurate, clear, and concise information by telephone, in writing form, e-mail, or in person
   1. Active Listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate time.
   2. Speaking: Talk to others to convey information effectively
2. Critical Thinking: Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems
   
   1. Making Decisions and Problem Solving: Analyzing information and evaluating results to choose the best solution to solve problem.
3. Time Management: Managing one's own time and the time of other
   
   1. Organizing, Planning, and Prioritizing Work: Develop specific goals and plans to prioritize, organize, and accomplish task.
4. Assisting and Caring for Others: Providing personal assistance, medical attention, emotional support, or other personal care to others such as passengers, caregivers/legal representatives, and coworkers

Required Knowledge, Experience, or Licensure/Registration
Knowledge:

1. Transportation:
   a. Knowledge of principles and methods for transporting passengers including relevant cost/benefits; an understanding of the Chicago grid system is required
2. Customer and Personal Service:
   a. Knowledge of principles and processes for providing customer and personal services (including needs assessment, meeting quality standards for services, and evaluation of customer satisfaction)
3. Cultural Sensitivity:
   a. Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and Lawndale Christian Health Center and all its affiliations
4. Sociology and Anthropology:
   a. Knowledge of group behavior and dynamics, societal trends and influences, ethnicity, cultures and their history origins
5. Language:
   a. Knowledge of the structure and content of the English language including the meaning and spelling of words, rules or composition, and grammar
   b. fluency in Spanish is required.
6. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals, memos
7. Maintain knowledge of first-aid procedures
   Experience, Licensure/Registration:
   a) Be 21 years of age or older
   b) Have a valid and properly classified (Class D) driver's license issued by the Illinois Secretary of State.
   I. Have had a valid driver's license, not necessarily of the same classification, three years prior to the date of application
   II. Preferred two (2) years of experience as driver of shuttle van or a bus
   III. Preferred experience transporting and/or working with older adults in a healthcare, or related, setting.
   c)Demonstrate ability to exercise reasonable care in the safe operation of the vehicle
   d)Clear national background checks (fingerprinting) and drug screening.
   e) Not have any of the following within five years of the date of application:
   I. Suspension or revocation of driver's license, that is driving related, in any jurisdiction
   II. Greater than ten traffic infractions
   III. Greater than five serious traffic infractions
   IV. Greater than five motor vehicle accidents
   V. Any combination of serious traffic infractions and accidents
   f) Not have any of the following within twelve months of the date of application:
   I. More than two serious traffic infractions of any kind
   II. More than four traffic infractions of any kind
   III. More than three motor vehicle accidents
   g) Must provide copy of current Driving Abstract (at own expense)
   h) Obtain (prior to starting employment), Medical Examiner's Certificate (LCHC), and register with the Illinois Secretary of State (once done, proof is to be provided to LCHC)
   i) Carry at all times LCHC issued photo Identification Card (ID)
   j) CPR and First Aid Certification or must be willing to obtain within 3 months of employment (LCHC)
   k) Successful Certification through the Illinois Department of Public Health's, Health Care Worker Registry (processed internally LCHC)