General Manager

General Manager

We are looking for a dynamic, experienced General Manager to lead day-to-day operations of a busy, modern food & beverage operation. The ideal candidate thrives in a fast-paced environment, leads with confidence, and is passionate about delivering an exceptional guest experience while driving financial performance.

General Manager Benefits

• Competitive compensation package - base salary and performance bonus
• Health, dental, and vision insurance
• Paid time off
• Paid training

General Manager Requirements & Responsibilities

• Build and develop high-performing teams that reflect our culture and values through effective hiring, training, scheduling, and coaching
• Set clear performance expectations, hold leaders accountable to KPIs, and administer progressive discipline fairly and consistently
• Own service standards from the first impression to the last touch, maintaining an active floor presence and resolving guest issues swiftly
• Coach teams to convert first-time visitors into loyal regulars
• Oversee smooth daily openings and closings, ensuring food and beverage quality, cleanliness, and full service readiness across the entire operation
• Forecast demand, adjust schedules proactively, and control COGS through effective purchasing and inventory management to meet budget goals and drive top-line sales
• Support and execute end-to-end planning of on-site and off-site events, including menu coordination, staffing, pricing, and logistics
• Ensure Health Department compliance, audit-ready standards, responsible alcohol service, and oversee all administrative reporting, cash handling, and POS management

General Manager Qualifications

• A minimum of 3 years leading a high-volume restaurant, hotel F&B, or catering operation (5+ years of hospitality management experience strongly preferred)
• Proven leadership skills with a track record of developing and holding teams accountable
• Solid financial acumen, including experience with labor management, COGS, forecasting, and P&L
• Deep operational knowledge across kitchen, floor, and bar service
• Strong guest recovery and conflict resolution abilities
• POS system proficiency (Toast preferred; GoTab experience a plus)
• Experience with payroll entry and scheduling
• Strong organizational skills with the ability to prioritize, delegate, and follow through

This is a full-time, on-site position. Availability during evenings, weekends, and holidays is required based on business needs.