General Manager

Job Description

Job Description

The Opportunity

We are open to:

• A current General Manager (ideally from a franchised background) seeking a more entrepreneurial, hands-on environment
  OR
• A high-performing Rooms Division Manager ready to take the next step into a General Manager role

Both profiles will be considered under the same leadership expectations.

Immediate Impact Role

This is an immediate hire , with initial placement at Atlantic Sands Hotel (188 rooms), where you will:

• Support the Rooms Division team during the PMS transition to Stayntouch
• Assist in integrating key systems, including Stayntouch, Akia, and SynXis
• Coach and develop the Front Desk team to elevate guest experience and drive room revenue
• Collaborate closely with Group Sales, HR, and Sales & Marketing leadership

Future Role

Upon completion of the newly acquired 80-room property, you will transition to the General Manager role at that location, having already embedded yourself in the company culture and leadership structure to ensure a seamless opening and operational handover.

Key Responsibilities

• Lead all hotel operations with a strong focus on Rooms Division performance
• Drive revenue growth through effective yield management and guest experience excellence
• Build, mentor, and inspire high-performing teams
• Oversee PMS transition (RoomMaster → Stayntouch) and system integrations
• Ensure operational efficiency and brand standards are aligned with independent positioning
• Collaborate across departments to maximize performance and guest satisfaction

What We’re Looking For

• Proven leadership experience in hotel operations (Rooms Division or General Management)
• Strong understanding of PMS platforms (Stayntouch experience a plus)
• Experience with distribution systems (e.g., SynXis) and guest communication platforms (e.g., Akia)
• A hands-on, entrepreneurial mindset suited to independent properties
• Passion for guest experience, team development, and revenue performance
• Ability to thrive in a fast-paced, evolving environment

Why Join Us

• Be part of a growing independent hotel group with a clear vision
• Opportunity to step into a General Manager role with structured support
• Hands-on involvement in a property transition and systems implementation
• Work in one of Delaware’s most vibrant coastal destinations
• Competitive compensation package based on experience to include health, vision, and dental, vacation, and PTO.

If you're ready to take ownership of a property and grow with a forward-thinking hospitality group, we’d like to hear from you.

Apply now on Indeed/Ian if LinkedIn.