Project Manager II - Veeva Vault Clinical (CTMS & eTMF)

Project Manager II – Veeva Vault Clinical (CTMS & eTMF) This role sits within the Clinical Trial Capabilities Business Support Model, blending hands‑on operational ownership (50%) with strategic program support (50%). The primary focus is on operational ownership of CTMS & eTMF post‑go‑live within a sponsor‑dedicated environment. Why This Opportunity Direct impact on enterprise‑wide CTMS & eTMF operations High exposure to Clinical Operations, R&D Quality, and IT leadership Ownership of post‑go‑live system governance and optimization A chance to operate as a true SME and trusted advisor in a complex, matrixed environment What You’ll Do Operational Ownership & Centralized Support Serve as the primary business‑facing owner of Vault Clinical in production Provide centralized support and guidance to Clinical Operations and key users Act as the escalation point for system and process issues, driving resolution across cross‑functional teams Governance, Compliance & Inspection Readiness Ensure inspection‑ready documentation with strong change control and configuration management Support and maintain data governance processes Manage and triage change control intake from a business perspective Change, Release & Lifecycle Management Partner with Clinical Systems and IT on impact assessments and controlled changes Ensure alignment between system functionality and business processes Lead release readiness activities (training, communications, SOP updates) Stakeholder Partnership & Enablement Act as a trusted advisor and SME to stakeholders across Clinical, Quality, and Systems Develop and deliver training, job aids, and operational guidance Coordinate with vendors and partners, ensuring clear accountability and oversight Program Support Support Program Leads and Business Process Owners through workshops and execution of key initiatives Contribute to continuous improvement and optimization efforts across Vault Clinical What You Bring (Required) 5+ years supporting GxP‑regulated clinical systems, with deep expertise in CTMS and/or eTMF Veeva Vault SME – strong understanding of front‑end usage and back‑end configuration Proven experience in post‑go‑live system support, governance, and centralized operating models Strong (3+ years) project management background in clinical research, including: Study oversight, timelines, and deliverables Vendor and budget management Issue identification and resolution across trial operations Experience integrating Veeva Vault within clinical programs Demonstrated ability to influence cross‑functional stakeholders in a matrixed environment Key Strengths Deep understanding of GxP compliance, risk identification, and data integrity Ability to translate complex system challenges into practical solutions Clear grasp of system governance vs. operational execution Confident decision‑making with appropriate risk escalation Benefits Benefits may include a company car or car allowance, health benefits (medical, dental, vision), company match 401k, eligibility to participate in employee stock purchase plan, eligibility to earn commissions/bonus, and flexible paid time off (PTO) and sick time. Paid sick time eligibility may vary by location. Salary Range $95,000.00 – $175,700.00 (based on qualifications and experience) Equal Opportunity Employer Statement Syneos Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, marital status, ethnicity, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability or any other legally protected status and will not be discriminated against. If you are an individual with a disability who requires reasonable accommodation to complete any part of our application process, please contact us at View email address on click.appcast.io. #J-18808-Ljbffr