Customer Service Associate

Job DescriptionJob DescriptionPay: $17.00 to $19.00 per hour plus commission Location: Conway, SC Work Setting: On-site Employment Type: Contract Pay Frequency: Weekly Training: PaidJoin the TeamSparta Networking is looking for Customer Service Associates to support customers by phone with vacation-related questions, available offers, and next steps.You'll be speaking with customers who have shown interest in travel options and helping them understand what is available. The role involves customer service, follow-up, and helping customers move forward when they find an option that works for them.Previous travel experience is not necessary. You'll receive paid training before working independently.Your Day May IncludeAnswering customer questions by phoneReviewing available vacation offers and package detailsExplaining pricing, dates, and current promotionsHelping customers understand their available optionsFollowing up with interested customersUpdating customer information and call notesAssisting with the next step in the reservation processKeeping account information complete and accurateProviding a positive experience throughout the conversationCurrent Schedule OpeningsMonday to Friday, 9:00 AM to 4:00 PMMonday to Friday, 3:00 PM to 10:00 PMSaturday to Tuesday, 9:00 AM to 6:00 PMSaturday and Sunday, part-time, 9:00 AM to 6:00 PMWho This Could Be a Good Fit ForYou may be a good fit if you enjoy talking with people, can stay organized while working on a computer, and are comfortable working toward individual goals.We're looking for someone who is:Clear and professional on the phoneComfortable speaking with different types of customersDependable and consistentAble to learn new systemsAccurate with customer informationComfortable with follow-up conversationsMotivated by performance and commission opportunitiesAt least 18 years oldExperience in customer service, hospitality, call centers, front desk, reservations, retail, appointment setting, or phone-based work can be helpful, but is not required.Pay and Training$17.00 to $19.00 per hourCommission opportunitiesWeekly payPaid trainingOngoing coachingMultiple schedule optionsOpportunity for growthInterested?Send us your current resume and let us know which schedule you are interested in.Additional opportunities can be found at spartanetworking.com.Sparta Networking is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to any status protected by applicable law.