Business System Analyst (New York)
The Mice Groups, Inc.
We’re looking for a Business Systems Analyst to support Product & Technology initiatives for premium retail brands. This is a business-facing technology role working closely with Product, Engineering, UX, Merchandising, Marketing, Finance, and other stakeholders. You’ll help translate business needs into clear technical requirements and support technology enhancements across e-commerce and related business systems.
What You’ll Do
- Gather and document business and technical requirements , business rules, process flows, and use cases.
- Work with Product and Engineering teams to define and refine user stories and Jira backlogs .
- Support Agile development and the software development lifecycle .
- Analyze business processes and identify opportunities for system and process improvements.
- Troubleshoot day-to-day system issues and work with technical teams on enhancements.
- Partner with Shopify and internal Engineering teams on new features and functionality.
- Support Product Lifecycle Management (PLM) and planning systems.
- Help translate reporting and data needs into technical requirements for tools such as Tableau or Looker .
- Support project changes and help keep deliverables and timelines on track.
What We’re Looking For
- Bachelor’s degree in a technical field preferred.
- 1–3 years of relevant Business Systems Analyst or related experience.
- Experience with Agile methodologies and SDLC .
- Shopify experience is strongly preferred.
- Retail, e-commerce, or data technology experience is a plus.
- Experience with PLM, planning, or data visualization platforms such as Centric, Bamboo Rose, Anaplan, S5 Stratos, Tableau, or Looker is a plus.
- Strong ability to understand business processes and translate business needs into clear technical requirements .
- Experience creating user stories, process flows, activity diagrams, and test cases .
- Strong analytical, communication, and problem-solving skills.
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