Lighting Maintenance Technician | Carnival Cruise Line Entertainment

Basic Job Description

The Lighting Maintenance Technician is responsible for the safe and proper operation of the entertainment lighting throughout the ship and is an active backup to the other two main venues on the ship, Main Theater and Center Stage, which includes running shows occasionally. They are also responsible for the cleaning, maintenance, repair of, and proper functioning of all entertainment conventional stage lighting as well as intelligent moving fixtures installed in various venues around the ship and are responsible for assisting with maintenance and repair of entertainment lighting and effects in the Main Lounge and Center Stage venues, in coordination with the lighting technicians in those venues.

Job Requirements

The Light Maintenance Technician is expected to act professionally and must be able to comply with all shipboard rules and regulations (including but not limited to Safety Trainings/Drills/Rules, Carnival Look, Uniform & Dress Code, Alcohol Policy, Hygiene Standards, etc.). To be considered for employment, you must meet the following requirements:

Good knowledge of electrical theory, be able to read and follow electrical and system drawings and diagrams; Good knowledge of intelligent moving light fixture operation, maintenance, and repair procedures; Good knowledge of lighting console operation (GrandMa2 and 3, ETC, etc.); Good knowledge and understanding of entertainment light control systems and networks; Good time management skills to assess issue priorities that pertain to maintenance; Basic knowledge of computer networking; Basic knowledge of lighting design and programming; Basic knowledge of PC hardware & software, maintenance, and repair, including Microsoft suite applications (Outlook, Word, Excel); Theater background and experience, be familiar with industry terms, standards, rules, regulations, and common practices; Be able to work under pressure, multitask and make quick judgment calls; Comfortable working at heights up to 50ft (15m), be able to safely climb an A‐frame ladder, properly operate an AWP, be comfortable with the use of a safety harness and associated safety apparatus; Be able to work with different shows happening in the same theater throughout the cruise, each one requiring different setups and pre‐checks.; Be able to work as part of a team, and work in other theatrical disciplines if needed; Be able to learn new industry technologies as they become available; Be able to work overnight or 3rd shift when needed for lighting maintenance; Friendly, professional, self‐motivated individual with a willingness to learn; Excellent English verbal skills, able to understand and speak fluently in show‐running environments (over communication headsets, in noisy areas, different accents, etc.); Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar; Good overall health and physical condition (to be determined by physician); Ability to lift/move up to 50 pounds; Able to work up to 10hrs per 24hr period, 7 days a week; Able to work on a per contract basis, 6 – 8 months each with up to 2 months of non‐paid leave in between contracts; Able to provide forward facing guest interaction during certain job functions, side duties or related troubleshooting, with the intent to exceed our guests’ expectations; Able to comply with shipboard safety and regulatory duties in accordance with maritime law;

Job Responsibilities

The Lighting Maintenance Technician’s job responsibilities include, but are not limited to, the following activities:

Regular inspection all entertainment lighting, including fixture rigging, clamps, cabling, and safety chains, in all venues around the ship where entertainment lighting is present (with the exception of the Main Lounge and Center Stage Lounge), and immediately report any safety concern to both onboard management and shoreside lighting support; Responsible for the maintenance, repair, and upkeep of all lighting systems around the ship that are not part of the Main Lounge or Center Stage (Atrium) venues o Fixture cleaning, maintenance, and focus o Lamp and color media replacement / cleaning o Replacement of belts, motors, logic cards, fuses, light engines, etc.; Learn to operate the main theater and Center Stage lighting, visual & laser systems, atmospheric & other effects for all shows and activities either manually or on time code (depending on show/cue requirements) which includes the following:Check and ensure proper time code distribution, network, rig functionality, special effects, and video playback on all devices required for showtime; Perform show load‐ins and loadouts (together with the Stage, Automation & Audio Technicians) for each show; Operate all show‐related video equipment and projection systems for all shows; Oversee the performance of 2‐4 spotlight operators, coordinate their tasks over the comms during the shows and calling follow spot cues; Understand entertainment lighting redundancy systems (backup console, media servers, video processors, etc.);

; Perform show load‐ins and loadouts (together with the Stage, Automation & Audio Technicians) for each show in Center Stage (Atrium).; Be available for a minimum of one work call per cruise to work in either Main Lounge or Center Stage venues to assist the lighting technical team with maintenance; Understand, and be able to perform basic repairs of LED video wall systems and learn their signal flow in all venues outside of Main Lounge and Center Stage (Atrium); Perform regular (daily) ship walks and be able to identify malfunctioning entertainment lighting and video equipment throughout the ship; Open tickets on Carnival’s Issuetrak portal detailing any new or outstanding problem pertaining to the lighting systems in a timely manner; Keep and maintain a live inventory of spare fixtures, parts, and filters, and order as needed through proper shoreside channels; Keep and maintain regular updates to handover notes; Be able to navigate HESS and Chemwatch platforms, understand where policies and procedures are kept, and then adhere to those policies and procedures; Immediately notify the Entertainment Technical Manager, Entertainment Director, Shipboard and Shoreside Supervisors upon finding any fault or malfunction that could affect the safety of team members, guests, or the ship itself in any venue, if operated; Respond to regular work calls to perform (together with shipboard technical) general cleaning and repairs to all entertainment venues, in addition to regular lighting maintenance; Be available for different rehearsals, tech runs, etc. as indicated by the weekly work schedule or as requested by the Entertainment Technical Manager with reasonable notice; Assist organized groups and charters with their requirements pertaining to the Lighting Technician working areas and responsibilities; Assist with additional multiple show setups, rehearsals and tech runs during cast change (typically happening every six months for about 2-3 weeks); Familiarize with basic audio/video equipment setup and operation, to be able to take on the “Tech on Duty” responsibility no later than four weeks after first joining a ship; Be part of the “Tech on Duty (TOD)” rotation providing both guests and crew with entertainment technology related assistance:; o Set up and strike audio/video/lighting equipment for group functions and meetings in various venues throughout the ship as indicated by the Groups Memo and/or Entertainment Technical; Manager o Set up and strike audio/video/lighting equipment for crew activities in various crew or guest areas, as indicated by the Entertainment Technical Manager; o Set up microphones for other department’s presentations and functions as indicated on the weekly schedule; o Basic cover (adjust microphone levels, switch lights on/off, play intro, etc.) for some activities (Comedy Club, etc.) whenever the responsible technician is tied up with other more intricate/urgent duties that take priority.; o Carry the Tech on Duty mobile phone at all times and be reachable for assistance and basic troubleshooting regardless of location (be present on board while docked).; o Periodically check and sign off on all packages addressed to Entertainment Technical while in home port.; Attend any safety, hospitality or job‐related training as required and scheduled by the ship’s command or immediate supervisors, including port‐manning rotation; Ensure proper and thorough training on all job‐related aspects to the incoming replacement technician during the handover period; All and any work‐related duty or task as indicated on the weekly work schedule or requested by the Entertainment Technical Manager via email, phone, or verbal instruction;

NOTE: Any negligent/unsafe operation of the entertainment lighting and/or SFX systems which poses a safety or security risk and/or causes the potential for equipment damage is subject for review. Review may result in disciplinary action including the possibility of termination of employment.