Hardware Operation Lead

Datacenter Operations Engineer

At Fluidstack, we build the compute, data centers, and power that will fuel artificial superintelligence. We supply GWs of compute capabilities to the world's biggest AI Labs at industry-defining speeds. Our team is small, fast, and obsessed with quality. We own outcomes end-to-end, challenge assumptions, and treat our customers' problems as our own. No task is beneath anyone here. There are a few thousand people who will shape the trajectory of superintelligence. Come and be one of them.

Responsibilities

• Install, deploy and support the configuration of server and network gears.
• Work within rotating shifts or hold on-call pager to meet 24/7 SLAs.
• Replace server and network device parts as needed while maintaining asset accuracy.
• Assist network troubleshooting with cabling diagnosis and replacement
• Maintain high system reliability by prioritizing and resolving tickets efficiently, support escalation from lower layer technicians.
• Manage incident as the first responder onsite while getting support from SMEs of datacenter engineering and infrastructure domains.
• Provide onsite services to support many other initiatives and continually maintain positive and collaborative working relations with customers, partner teams, vendors, and internal stakeholders.

Basic Qualifications

• Server hardware troubleshooting experience, including server booting (POST, BIOS, PXE, IPMI, BMC etc.)
• Network protocols (TCP/IP, Ethernet), and network hardware (console, copper/fiber cabling, switches, routers) knowledge.
• Linux administration knowledge.

Preferred Qualifications

• Direct experiences working with GPU servers, H100, B200, GB200 etc.
• Diploma or professional certification in electrical engineering, mechanical engineering, or relevant discipline.
• A high level of agility with the ability to prioritize work and stay organized in a complex, fast-paced environment with high ambiguity.
• Vendors, projects, or program engagement experience.
• Strong verbal and written communication skills with attention to clarity and detail.

Salary & Benefits

• Competitive total compensation package (salary + equity).
• Retirement or pension plan, in line with local norms.
• Health, dental, and vision insurance.
• Generous PTO policy, in line with local norms.

The base salary range for this position is $100,000 - $150,000 per year, depending on experience, skills, qualifications, and location. This range represents our good faith estimate of the compensation for this role at the time of posting. Total compensation may also include equity in the form of stock options.

We are committed to pay equity and transparency.

Fluidstack is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Fluidstack will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

You will receive a confirmation email once your application has successfully been accepted. If there is an error with your submission and you did not receive a confirmation email, please email View email address on click.appcast.io with your resume/CV, the role you've applied for, and the date you submitted your application-- someone from our recruiting team will be in touch.