Remote Customer Service Associate
Virtual Vocations Inc
Providing exceptional customer service remotely, the full-time Remote Customer Service Associate will assist business merchants with account maintenance, transaction inquiries, and online navigation while leveraging their expertise to resolve various customer issues. Key responsibilities Assist with account details, including maintenance, billing inquiries, and processing fees Validate credit card information and verify deposit/funding details Educate customers on online self-service tools and assist with account web portal navigation Required qualifications Minimum of one year of experience in a customer-facing role, preferably in financial services or technology support Understanding of basic financial transaction processing and payments Proficient in internet navigation and web applications Quiet and secure home working environment free from distractions 2.0 Mbps
Vacancy posted 1 day ago
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