Documentation Agent - Supply Chain/Logistics
Ocean Network Express, North America, Inc.
Job Description
Job Description
Job Family: Service Center
Job Title: Agent – Documentation (Richmond)
Role Summary:
This position is responsible for the successful execution of the Richmond Export Documentation process. Required to follow policies and procedures to provide an optimal level of customer service. Responsible for attending to customer’s needs their bill of lading and providing problem resolution internally and to the offshore team. The incumbent will report directly to the Supervisor, Export Documentation
Additional Responsibilities:
● Respond to customer requests timely and accurately
● Provide a high level of customer service both internally and externally
● Ability to handle high volume of daily incoming calls and emails
● Ability to maintain and organize specialized functions, coordinating with offshore for completion
● Analyze and determine necessity for escalation
● Ability to work flexible hours/shifts
● Availability to work extended hours including weekends and holidays according to business need
Core Required Skills and Competencies:
● Ability to evaluate data, analyze, and problem solve
● Ability to multi-task and prioritize
● Ability to succeed and thrive when working independently
● Highly motivated with the ability to work independently and as a team member
● Strong orientation toward achievement at high levels by self
Function-Specific Required Skills and Competencies:
● Applies knowledge, procedures, and good judgment with daily decision-making
● Attention to detail and accuracy
● Provides exceptional service to internal and external customers with accuracy, efficiency, and effectiveness
● Responds to customers, accurately, and timely in a caring manner
● Strong verbal and written communication skills
Required Minimum Years’ Experience: 0 to 2+ function-related
Required Minimum Education: Bachelor’s Degree Preferred
Company Description
Ocean Network Express provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
About Ocean Network Express (ONE) Ocean Network Express (ONE) was incepted on July 7, 2017, following the liner service integrations of Kawasaki Kisen Kaisha (“K” LINE), Mitsui O.S.K. Lines (MOL) and Nippon Yusen Kaisha (NYK). The new entity functions from its global headquarters in Singapore, supported by regional headquarters in Hong Kong, Singapore, the United Kingdom, the United States, and Brazil. ONE is the world’s sixth-largest container carrier with a fleet size of approximately 1.91 million TEU. Operating more than 240 vessels, it offers an expeditious and reliable international network of over 130 services to 120 countries and beyond. ONE is a member of the Premier Alliance,a global ocean carrier consortium. For more information, please visitCompany Description
Ocean Network Express provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.\r\n\r\nAbout Ocean Network Express (ONE)\r\n\r\nOcean Network Express (ONE) was incepted on July 7, 2017, following the liner service integrations of Kawasaki Kisen Kaisha (“K” LINE), Mitsui O.S.K. Lines (MOL) and Nippon Yusen Kaisha (NYK). The new entity functions from its global headquarters in Singapore, supported by regional headquarters in Hong Kong, Singapore, the United Kingdom, the United States, and Brazil. ONE is the world’s sixth-largest container carrier with a fleet size of approximately 1.91 million TEU. Operating more than 240 vessels, it offers an expeditious and reliable international network of over 130 services to 120 countries and beyond. ONE is a member of the Premier Alliance,a global ocean carrier consortium.\r\n\r\nFor more information, please visit
- ...Job Description Job Description Job Family: Service Center Job Title: Agent – Documentation (Richmond) Role Summary: This position is responsible for the successful execution of the Richmond Export Documentation process. Required to follow policies and procedures...SuggestedFull timeLocal areaFlexible hours
$30 per hour
...facilities, finance, human resources, logistics, marketing, sales or developmental... ...seeking a highly motivated AI Agent Intern to join Oracle's Supply Chain Applications (SCM) Solution... ...AI supply chain platforms. Document best practices for designing AI Agents...SuggestedHourly payTemporary workInternshipFlexible hours$48k - $55k
...Peter Rose, Expeditors Founder Global supply chain management is what we do, but at the... ...innovative, customer service-based approach to logistics. Organic Growth - Expeditors promotes... ...to obtain freight release * Review documents and prioritize * Submit docs to...SuggestedFull timeWork at officeWorldwideShift workNight shift$101k
...estate firm in Glen Allen, VA, is seeking a motivated Real Estate Buyer’s Agent. This role involves generating leads, guiding clients through the buying process, and creating essential documentation. The ideal candidate has over a year of experience, exceptional...Suggested$75k - $150k
WizeHire, Inc is hiring a Licensed Real Estate Buyer’s Agent in Glen Allen, VA. This full-time position offers a strong commission structure ranging from $75,000 to $150,000+, supported by pre-qualified leads and a high-performance team culture. Ideal candidates are motivated...SuggestedFull time$75k - $150k
EmpowerHome Team - Richmond is looking for a Licensed Real Estate Buyer’s Agent in Glen Allen, VA. This full-time role offers a strong earning potential with $75,000 to $150,000+ commission, pre-qualified buyer appointments, and a supportive high-performance team culture...Full time- ...multiple locations. Key Responsibilities Review and interpret deeds, easements, leases, permits, licenses, and other right of way documents. Conduct property research and maintain stakeholder management databases. Prepare permit applications, project reports, and...For subcontractorWork at officeRelocation
$103.24k - $133.2k
...Special Agent POSITION OVERVIEW The position advertised has been exempted from the federal civilian hiring freeze. Job Title SPECIAL... ..., briefings, and/or exchange information. REQUIRED DOCUMENTATION Please review the list of required documents below and submit...Permanent employmentFull timeWork experience placementWork at officeLocal areaImmediate start$17.5 per hour
...Enterprise Mobility has an exciting opportunity for a Seasonal Return Agent. The Return Agent will provide superior, friendly, efficient... ...prescribed dialogue Inquire about service, satisfaction and document dissatisfaction Discreetly check vehicle for damage on...Full timePart timeSeasonal workImmediate startFlexible hours$136.84k - $195.48k
...Senior Electrical Commissioning Agent At HDR, our employee-owners are fully engaged in creating a welcoming environment where each... ..., functional performance tests, training plans, O&M, record document shop drawing reviews Support the TMT and Data Commissioning...Full timeContract workTemporary workPart timeFor contractorsLocal area$17.75 - $24.13 per hour
...divh2Enrollment Agent/h2pIDEMIA Public Security, a division of IDEMIA Group, is the leading... ...customer identity and scan required documents into database system/liliSuccessfully... ...enrollment center photos and requisitioning supplies including troubleshooting and/or...Hourly payWork at officeLocal areaWorldwideShift workNight shift$77.23k
...Certified Special Agent I -Lateral Position:#AC2026 Hiring Salary Statewide: $77,234.00 The Hiring Salary: Northern, VA $96,... ...Public Accountant As an expedited hiring process, various documents may be requested during the hiring process which may include:...Work experience placementWork at officeLocal areaMonday to FridayRotating shiftWeekend work- ...KEEP THE CLOCK TICKING AND THE CARGO MOVING - BECOME A DOCK AGENT WITH US! The Dock Agent serves as the central hub for communication... ...record-keeping, and the smooth flow of inbound and outbound logistics. WHY WORK FOR PRIMEFLIGHT? • Enjoy benefits like 401(k)...Part timeWork at officeLocal areaFlexible hoursNight shift
$99.8k - $135.3k
...Electrical/Critical Systems Commissioning Agent WSP USA is initiating a search for a... ...Experience with Uninterruptable Power Supply's (UPS), Back Up Battery Systems, Static... ...applications, schematics, construction, compliance documentation, and regulatory and technical analysis...Full timeFor subcontractorWork at office$32 - $45 per hour
...Title Agent (Richmond) Location: Glen Allen, VA Contract Details: Position Type: Contract Pay Rate: $32.00$45.00 / Hour... .... Research and collect real property related project documents. Translate data from Right of Way documents into the stakeholder...Contract workFor subcontractorImmediate startRelocationWork visa$17.5 per hour
...Enterprise Mobility has an exciting opportunity for a Seasonal Return Agent. The Return Agent will provide superior, friendly, efficient... ...prescribed dialogue Inquire about service, satisfaction and document dissatisfaction Discreetly check vehicle for damage on...Full timePart timeSeasonal workImmediate startFlexible hours- ...licenses. Research and collect real property related project documents. Translate data from Right of Way documents into the... ...stakeholder management database entries from Right of Way field agents. Present technical data to Right of Way project team. Prepare...For subcontractorRelocation
$100k - $110k
...the world. We are seeking a highly experienced Commissioning Agent (CA) to oversee the design review, installation, testing, and... ...inspections, and testing of technology deployments Verify and document that systems are planned, installed, operated, and maintained...Full timeTemporary workFor contractorsRemote workWorldwide- ...Description Team Fishel , the Best Choice in Utility Engineering, is hiring a Title Agent for our Mechanicsville, VA office. The Title Agent researches all available documents and real estate related activities necessary to create a permanent parcel file to...Permanent employmentWork experience placementWork at office
$17.5 per hour
...Enterprise Mobility has an exciting opportunity for a Seasonal Return Agent. The Return Agent will provide superior, friendly, efficient... ...prescribed dialogue Inquire about service, satisfaction and document dissatisfaction Discreetly check vehicle for damage on...Hourly payFull timePart timeSeasonal workImmediate startFlexible hours- ...Right Of Way Specialist / Title Agent Location: Richmond, VA Job Type: Long-Term Contract Opportunity Our client is seeking a... ...including title review, permitting, stakeholder coordination, document management, and project support across multiple project locations...Long term contractContract workFor subcontractorWork at officeRelocation
$149.8k - $171k
...Manager, Product Management, Credit Card Acquisitions (Agent Experience) Manager, Product Management (PXDP50) Product Management... ...engine that powers high-friction customer touchpoints involving document requests and security verifications. You’ll tackle a unique...Full timePart timeLocal area- ...Title Agent The Staff Right of Way Specialist will perform various duties in the facilitation of land acquisitions, negotiations... ...licenses. Research and collect real property related project documents. Translate data from Right of Way documents into the stakeholder...For subcontractorRelocation
$149.8k - $171k
Job Title Manager, Product Management, Credit Card Acquisitions (Agent Experience) Manager, Product Management (PXDP50) Role... ...engine that powers high-friction customer touchpoints involving document requests and security verifications. You’ll tackle a unique challenge...Full timePart timeLocal area- ...sharing and stock-bonus plans under applicable Internal Revenue Code provisions. Examines and interprets the provisions of plans and documents accompanying applications. Audit returns filed in connection with the plans. Review operating mechanics, considers probable...
- ...keep up with their dental health, affordability, transparency, and access. Work from home as a Spanish Bilingual Scheduling Center Agent where you will partner with our patients to schedule their appointment(s), providing them critical access to care and improved dental...Hourly payFull timePart timeImmediate startWork from homeShift workWeekend workAfternoon shift
- ...WHERE THE PACKAGES LAND AND GOODS TAKE FLIGHT - FREIGHT AGENT WANTED! Freight Agents work in a fast-paced warehouse environment, where they accurately scan, label, and process customer packages while maintaining efficient workflows to ensure proper handling, tracking...Part timeLocal areaFlexible hoursNight shift
- ...A dental service provider is looking for a Bilingual Scheduling Center Agent to work from home. Responsibilities include scheduling patients' appointments and providing customer support in both English and Spanish. Candidates must have a high school diploma and at least...Remote workWork from home
- Flexible Part Time Jobs Available Flexible part time jobs now available in your area! Perfect for stay at home moms and dads! Looking for an independent part time job while your children are in school? As your children go back to school this fall, this is a perfect ...Extra incomePart timeFlexible hoursShift work
$15.91 per hour
Job Title SP+ is an artificial intelligence company for the real world. Responsibilities Basic Function: Ensure that all cars are inventoried into the system during scheduled shift. This position generally requires you to work an overnight shift (e.g. midnight...Hourly payTemporary workFlexible hoursShift workNight shift
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Documentation Agent - Supply Chain/Logistics. Be the first to apply!



