Fragrance & Beauty Advisor, Bloomingdales, NYC

* Contributes to building the business by achieving sales targets, using all levers such as product services, data capture...to loyalize, recruit and grow client return rate.* Attends seasonal seminars hosted by Education Executives and utilizes the Inside Beauty learning.* Application on a daily basis to implement all learnings into your day-to-day.* Is curious to learn more to nourish a beauty culture, being proactive in learning.* Has solid knowledge of the Brand, its heritage and know-how, and shares it with clients and the team.* Knows and understands business challenges and maintains discretion about all areas of the business.* Develop a strong understanding of the retailer’s client system to best utilize for customer outreach and retention.* Collaborates with team members to ensure a harmonious at-counter experience.* Successfully provides superior service to every client, every day through the CHANEL service ritual.* Deepens client relationships and loyalty through personal connection and building trust.* Grows and enhances business by achieving clienteling targets.* Demonstrates and executes exclusive services.* Upholds an omni-channel mindset to directly benefit the client, produces a seamless experience from in store to online and vice versa.* Addresses and successfully resolves client situations according to company philosophy and standards.* Partners with the appropriate teams and individuals as needed.* Modeling brand image expectations in terms of image code and service behaviors as a brand ambassador to all audiences.* Ensuring that the work area is clean, tidy, hygienic, and professional at all times, knowing and respecting Visual Merchandising guidelines.* Having a positive attitude, communicating with the team and the manager on a regular basis and has a sense of ethics and integrity.* Treating others with respect, acknowledges cultural differences, and learning from those differences.* Creating a welcoming, service-oriented environment that is customer centric* Being an enthusiastic team player* Ability to thrive in a team environment and work collaboratively* Understanding of, and passion for client experience* Excellent communication skills* Foreign language skills are preferred but not required* Passion for the House of CHANEL, its history, product offerings, and commitment to social and cultural initiatives* Curiosity and desire to learn and grow professionally within the world of CHANEL* Service oriented, expressing genuine concern for customers’ needs.* An excellent listener.* Articulate and knowledgeable about both cosmetics and fragrance.* Flexible: adaptable to scheduling changes, new ideas and direction.* Confident and professional, striving for excellence.* Ability to develop customer relationships and employ effective follow-up techniques to enhance customer loyalty and retention.* Positive attitude and proactive approach to enhancing the work environment.* Desire for continuous improvement, including actively seeking feedback for personal growth and development.* Ability to lift-up to 10-20 pounds and stand for extended periods of time throughout the day.* Assisting in all retailer sales functions as it pertains to the cosmetics floor* Modeling brand image expectations in alignment with Chanel grooming guidelines* Demonstrate good judgement in all decision making.* Wellbeing resources include dedicated paid time off for wellbeing (2-week August Office Closure and Wellbeing Days in Retail) and a Wellbeing fund* Family and care giving benefits (inclusive of parental leave, fertility support, MilkStork, and Care.com Membership)* Generous paid time off policies to include vacation, holiday, sick and volunteer days* 401K, pension and other incentives* At CHANEL, we are intentional in promoting Diversity & Inclusion. We foster respect, empathy, and dignity for all. We believe strongly that the diversity of our people across the full spectrum of human differences is essential to our organization and the connections we have with each other and our clients.* We offer Employee Resource Groups in the US that are voluntary, open to all, employee-led groups formed around a shared identity or lived experience, whose aim is to foster a diverse, inclusive, and equitable community aligned with the values and missions of the communities they support.* CHANEL Community empowers our employees to channel their passions, talents and sense of purpose to contribute to and learn from our communities.* Employees are encouraged to take time off annually to volunteer through CHANEL Community. CHANEL also matches employee donations to select charitable organizations.Exceptional creation and client experience #J-18808-Ljbffr Chanel, Inc.