Charge Entry Specialist

Charge Entry Auditor

Novant Health is seeking a Charge Entry Auditor! The Charge Entry Auditor is responsible for reviewing, auditing, and monitoring charges entered by providers and clinical staff to ensure accurate and compliant billing. This role identifies charge capture discrepancies, validates charges against clinical documentation, and works collaboratively with providers, coding, billing, and revenue cycle teams to resolve errors and improve charge accuracy.

Why Join Novant Health?

• Help ensure accurate billing and charge capture so patients and the organization are supported through a strong revenue cycle.
• Partner with providers, clinical teams, coding, billing, and revenue cycle professionals.
• Build knowledge in healthcare billing, charge capture, auditing, documentation, and revenue integrity.
• Identify trends and opportunities that improve processes, accuracy, compliance, and financial performance.
• Take advantage of opportunities to develop your skills and grow within a large, integrated healthcare organization.

What You'll Do

• Audit provider-entered charges to ensure accuracy, completeness, and compliance with billing and reimbursement requirements.
• Review clinical documentation and medical records to validate that charges accurately reflect services provided.
• Identify charge capture errors, missing charges, duplicate charges, incorrect charges, and billing discrepancies.
• Monitor charge entry activity and trends to identify recurring issues and opportunities for process improvement.

What We're Looking For

Education: High School or GED, required.

Experience: Previous working experience in medical business office, preferred.

Licensure/Certification: CPC, preferred.

Additional Skills/Requirements (required): Must possess: excellent communication and organizational skills, sufficient knowledge of account inquiry and analysis to investigate and evaluate situations, supervisory skills for accepting responsibility, decision-making, directing, delegating, and supervising personnel, flexibility and adaptability to work in a constantly changing environment, good working knowledge of computer systems, excellent negotiation and problem-solving skills. Must have ability to: operate all equipment, work efficiently and accurately, plan and organize work, work overtime hours as well as deal with continuous stress, and work effectively with individuals of all cultures and levels of authority. Knowledge of insurance and handling of claims (including medical necessity and pre-existing conditions). Maintains and demonstrates professional competency in the use of all computer systems and departmental equipment.

Additional Skills/Requirements (preferred): PC, word processing, and spreadsheet skills.

Why Choose Novant Health?

At Novant Health, we believe remarkable care starts with compassion for our patients, our communities, and each other. We value belonging, courage, personal growth, and teamwork, creating a space where everyone is respected, supported, and safe to show up as their full selves.