Senior Director, Master Data Center of Excellence (COE)

Job Description Summary

The Coca-Cola Company is seeking a Senior Director, Master Data Center of Excellence (COE), focused on customer data architecture development for superior analytics and financial leadership for our customers and our company. This newly created role has people leadership and will reside in Global Finance Operations with deep collaboration across NAOU (Sales, Finance and Operations), Global IT, Digital Services and Data Governance teams. The leader will guide and influence high‑quality, consistent, and scalable master data customer requirements. The role connects to commercial execution, supply chain efficiency, order‑to‑cash performance, financial reporting, analytics, and digital transformation across a complex business serving thousands of Coca‑Cola customers. It ensures that critical business data is accurate, consistent and timely, and supports customer setup for financial systems to facilitate flawless Order‑to‑Cash, Reimbursement and P&L functions.

Key Responsibilities

• Strategic Vision Setting and Customer Orientation: Set agenda for a new team that will drive a customer‑centric focus on data architecture and experience, creating best‑in‑class customer execution of financial systems and outcomes for The Coca‑Cola Company.
• Influencing and Cross‑functional Alignment: Partner with customer OU business, Master Data Governance and IT to ensure master data capabilities support sales execution, supply‑chain planning, financial reporting, customer segmentation, and analytics.
• Operational Leadership and COE Management: Enable data governance execution, issue resolution, reporting, and continuous improvement in partnership with cross‑functional partners (sales, finance, operations). Ensure timely and accurate completion of master data requests while balancing speed, quality, control, and business responsiveness.
• Process Excellence and Resolution: Standardize and optimize workflows for customer onboarding, product setup, pricing updates, account changes, vendor maintenance, territory alignment, and customer hierarchy management. Define data quality rules, metrics, monitoring routines, exception reporting, and remediation processes.
• Order‑to‑Cash Success: Improve master data inputs that affect order entry, fulfillment, invoicing, cash application, deductions, customer claims, and dispute resolution.
• Finance Partnership: Enable accurate P&L reporting, trade spend analysis, margin analysis, customer profitability, and management reporting – in partnership with Financial Planning and Trade Programs leadership.

Qualifications

The ideal candidate is a customer‑focused, business‑oriented data leader who understands that master data is not just a technical function, but a core operational capability for customer success. They can connect data quality to customer service, revenue, margin, supply‑chain execution, financial reporting and commercial growth with a high focus on service excellence. They are comfortable leading through influence, building governance from the ground up, simplifying complex processes, and creating accountability across functions. They bring strong executive presence, operational discipline, and the ability to translate data issues into business outcomes.

• Strategic vision to support enterprise data governance leadership.
• Business process expertise and influence.
• Cross‑functional influence and change management.
• Data quality and operational controls.
• Systems and transformation capability.
• 10+ years of work experience in data and analytics, data standard and governance with a focus on the customer / cross‑functional customer partners as the end benefactors of the data experience.

Benefits and Compensation

Pay Range: United States of America: 195,500 USD - 226,800 USD. Base pay offered may vary depending on geography, job‑related knowledge, skills, and experience. A full range of medical, financial, and/or other benefits, dependent on the position, is offered.

Annual Incentive Reference Value Percentage: 30. Annual Incentive reference value is a market‑based competitive value for your role, indicating performance at target.

Location(s): United States of America. City/Cities: Atlanta. Travel Required: 00% - 25%. Relocation Provided: No.

Employment Eligibility

The Coca‑Cola Company will not offer sponsorship for employment status (including, but not limited to, H1‑B visa status and other employment‑based nonimmigrant visas) for this position. Accordingly, all applicants must be currently authorized to work in the United States on a full‑time basis and must not require The Coca‑Cola Company’s sponsorship to continue to work legally in the United States.

Equal Opportunity Employment

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.