Salesforce Product Owner & Data Governance Lead

Software Guidance & Assistance, Inc., (SGA), is searching for a Salesforce Product Owner & Data Governance Lead for a contract assignment with one of our premier financial services clients in New York, NY

Responsibilities

• Responsible for supporting and governing the firm Commercial Bank Salesforce platform from a business and data perspective. The individual serves as the key liaison between business stakeholders and technology teams, ensuring that platform enhancements, data quality initiatives, and operational processes align with business objectives.
• Product Ownership
• Prioritize, refine, and manage enhancement requests.
• Define business requirements and acceptance criteria.
• Support sprint planning, backlog grooming, and release management.
• Conduct user acceptance testing and approve production releases.
• Data Governance
• Own business rules for critical Salesforce data.
• Monitor and remediate data quality issues.
• Partner with governance teams on control implementation.
• Review and approve data standards and data quality metrics.
• Stakeholder Engagement
• Act as the primary business contact for Salesforce platform initiatives.
• Partner with technology, operations, risk, and business teams.
• Facilitate discussions and drive resolution of complex issues.
• Production Support
• Review and triage system defects.
• Coordinate business response to production incidents.
• Ensure timely resolution of platform and data issues.
• Strategic Initiatives
• Support platform modernization and data transformation initiatives.
• Lead process improvement efforts.
• Evaluate impacts of technology and data model changes.
• Governance & Controls
• Support risk management, regulatory, and governance activities.
• Review controls and attestations related to business-owned processes.

Required Skills

• Salesforce platform knowledge
• Product ownership/business analyst experience
• Data governance and data quality management
• Requirements gathering and documentation
• User acceptance testing
• Stakeholder management
• Process improvement
• Strong analytical and problem-solving skills
• Ability to partner across business and technology organizations

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SGA is a technology and resource solutions provider driven to stand out. We are a women-owned business. Our mission: to solve big IT problems with a more personal, boutique approach. Each year, we match consultants like you to more than 1,000 engagements. When we say let's work better together, we mean it. You'll join a diverse team built on these core values: customer service, employee development, and quality and integrity in everything we do. Be yourself, love what you do and find your passion at work. Please find us at

SGA is an Equal Opportunity Employer and does not discriminate on the basis of Race, Color, Sex, Sexual Orientation, Gender Identity, Religion, National Origin, Disability, Veteran Status, Age, Marital Status, Pregnancy, Genetic Information, or Other Legally Protected Status. We are committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, and our services, programs, and activities. Please visit our company EEO page to request an accommodation or assistance regarding our policy