Food & Beverage Dining Specialist

Job Description

Job Description

Hotel Name: Lakefront Anchorage
Location: Onsite – Anchorage, AK
Salary Range: Not Required by AK

At Lakefront Anchorage , hospitality is inspired by nature, adventure, and a true sense of place. Every guest experience is shaped by the beauty of Alaska and the warmth of genuine, welcoming service.

Located on the shores of Lake Hood, Lakefront Anchorage offers a one-of-a-kind setting where guests can take in breathtaking views of floatplanes, mountains, and Alaska’s natural landscape.

As one of Anchorage’s most distinctive hotels, the property serves as a gateway for travelers seeking both adventure and comfort. With easy access to downtown Anchorage and nearby attractions, Lakefront Anchorage blends scenic surroundings with a relaxed, inviting atmosphere—creating an experience that is uniquely Alaskan.

As part of Millennium Hotels & Resorts, a global hospitality leader with over 145 hotels across key destinations worldwide, our hotel is backed by a legacy of quality, consistency, and service excellence—driven by a passion for hospitality, an entrepreneurial spirit, innovation, and a progressive, solutions-oriented approach."

At Millennium, we are guided by our core values:

• Passion for Hospitality – Delivering meaningful and memorable guest experiences
• Entrepreneurial – Taking ownership and acting with agility
• Innovation & Progressive – Continuously improving how we operate and serve
• Solutions & Results Oriented – Staying adaptable and focused on results

These values shape how we work, how we lead, and how we create exceptional experiences for our guests and our teams.

About the Role: F&B Dining Specialist

As our you will play an integral role in delivering an exceptional guest experience while contributing to a collaborative and high-performing team environment.

This role is ideal for someone who brings a passion for hospitality, takes ownership, and is committed to continuous improvement and results.

Your Impact

You will support day-to-day operations, support team performance, and ensure service standards are consistently delivered. You’ll act as a bridge between leadership and frontline teams—driving accountability, engagement, and results.

What You’ll Be Doing

Operations & Execution

• Ensure smooth, efficient operations aligned with brand standards
• Identify opportunities for innovation and continuous improvement
• Deliver consistent, high-quality results in a fast-paced environment

Guest Experience

• Deliver exceptional service rooted in passion for hospitality
• Anticipate needs and respond with a solutions-first mindset
• Create memorable, personalized experiences for every guest

Team Collaboration

• Work collaboratively across teams to achieve shared goals
• Communicate effectively and contribute to a positive work environment
• Support a culture of respect, energy, and accountability

Compliance & Standards

• Follow all company policies, safety standards, and procedures
• Maintain accuracy in processes, reporting, and documentation
• Uphold a culture of accountability and operational excellence
• Supervise the day-to-day function of all Food and Beverage Outlet employees, facilities, sales and costs.
• Assist in ensuring that restaurant complies with sanitation and safety standards for guests and associates. Check that all equipment is in working order. Visually inspect and take action to ensure that facilities in restaurant look appealing and attractive to guests. Follow-up on work orders so repairs and maintenance of facility are completed on a timely basis.
• Monitor product quality and guest satisfaction in restaurants. Ensure that food quality is consistent, appealing, and prepared to guest specifications. Interact with guests to obtain feedback on quality of service and food in outlet.
• Manage challenging customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance.
• Assist in the continual training of all staff members.
• Establishes and maintains effective labor and employee relations.
• Ensures that all service standards are met consistently.
• Manages all Food and Beverage outlets.
• Develop and maintain consistent standards for presentation and service.
• Coordinate delivery of all amenity items.
• Ensures corrective action is completed and delivered to the associates.
• Table touching by greeting guests periodically.
• Ensures uniform standards are consistently maintained.
• Ensure equipment is properly maintained and repaired as needed.
• Enforces all liquor laws and provides education.
• Upholds all health and safety requirements.

Requirements

• Passion for hospitality and delivering exceptional service
• Strong communication and interpersonal skills
• Ability to work in a fast-paced, dynamic environment
• Solutions-oriented mindset with attention to detail
• Flexibility to work varied schedules, including evenings, weekends, and holidays

Leadership Requirements

• Proven leadership experience in hospitality or related industry
• Ability to drive performance, accountability, and team engagement
• Strong decision-making and problem-solving capabilities
• Experience managing operations, budgets, or departmental goals
• Demonstrated ability to lead through change and innovation

Technical / Role-Specific Requirements

One to three years' experience as a manager or assistant manager of restaurant operations.

Current food handlers’ card and Taps card

Must be able to remain professional in all guests or employee interactions

Must have problem solving skills thinking out of the box to resolve customer complaints, lessening the financial impact on the food and beverage department.

Work as a valuable member of the team by resolving conflicts without blame.

Must be flexible, adaptable and dependable based on the needs of the hotel.

A basic understanding of a POS system.

Functional knowledge of Microsoft Office Suite.

Patience, tact and diplomacy.

Requires lifting and carrying objects weighing up to 50 pounds. Is this needed no mention in job description of lifting/carrying.

Work as a productive team member by contributing positive energy.

Perform the duties of the position in a safe manner.

Be professional and respectful in all interactions with guests and associates.

Effective labor management to minimize overtime and ensure appropriate staff assignment to guest traffic flow.

Education (Optional / Adjustable)

High school diploma or equivalent required

Bachelor’s degree or equivalent experience

Benefits

At Millennium Hotels & Resorts, we support our employees with a competitive benefits package designed to promote wellbeing and long-term success:

• Medical, Dental & Vision Insurance
• Company-paid Life and AD&D Insurance
• Short-Term and Long-Term Disability Coverage
• 401(k) Retirement Plan with Company Match (where applicable)
• Paid Time Off & Paid Holidays
• Hotel Room Discounts across our global portfolio
• Employee Assistance Program (EAP)

Benefits eligibility and offerings are subject to plan terms and company policy.

At Millennium Hotels & Resorts , you’re not just taking a job—you’re joining a team passionate about hospitality, growth, and creating memorable experiences .

Whether you’re behind the scenes or on the front line, your work makes an impact. If you’re ready to learn, grow, and be part of something meaningful, we’d love to meet you.