Call Center Representative

Four Seasons Kanga Roof is hiring a part‑time Call Center Representative in Roseville, MI. WHAT'S THE SCOPE? This part‑time customer service position pays $18 – $22 per hour. It places you at the heart of our energetic team. We also offer our team great benefits, such as: Health, dental, and vision insurance 401(k) with match Earned sick pay (up to 9 days) Earned PTO (up to 10 days) Life insurance Paid learning opportunities Personal development reimbursement Referral bonus program Profit sharing You’ll work part‑time hours in our Roseville office with shifts that vary but always fall within our business hours of Monday through Friday, 8:00 a.m. to 5:00 p.m. Additionally, you’ll work one Saturday per month from 9:00 a.m. to 12:00 p.m. Every shift is on‑site, so you’ll be part of the action and energy of our dedicated team environment. YOUR CONTRIBUTIONS MATTER As a Call Center Representative, you will answer incoming calls, directing them to the right person with professionalism and clarity. You will turn client inquiries into appointments for our sales team, ensuring our calendar stays full and organized. Your day will include entering client data into our CRM system and making outbound calls to both current clients and potential customers. Throughout your shift, you will be immersed in a high‑energy, sometimes noisy environment, working closely with your teammates to achieve shared goals and deliver top‑notch service. WHAT'S REQUIRED? Strong organization and communication skills Ability to master schedules and details with confidence Ability to thrive in a high‑energy, sometimes noisy environment Commitment to your team, goals, and clients Proficiency with technology (preferred) Must have the ability to pass a background check #J-18808-Ljbffr