ServiceNow Developer

Responsibilities Designs and develops advanced ServiceNow solutions across ITSM, CSM, OMT, TSM, FSM, and core platform functionality. Implements complex workflows, automations, custom applications, and integrations using clientside and server-side JavaScript and ServiceNow development tools. Builds and supports integrations using REST/SOAP APIs and event‑driven patterns. Collaborates closely with Business Analysts and Product Owners to refine requirements and propose technical approaches. Conducts peer code reviews and ensures adherence to ServiceNow best practices and upgrade safe development standards. Mentors and coaches junior staff on ServiceNow Best Practices. Supports platform upgrades by leading testing and remediation of custom solutions. Identifies opportunities to improve performance, reusability, and maintainability of existing implementations. Participates actively in sprint planning, estimation, and delivery activities. Supports compliance with Sarbanes‑Oxley and other applicable controls by following established development, documentation, and change management processes. Performs all other duties or special projects as assigned. Qualifications Minimum 5 years of hands‑on experience with ServiceNow development, including implementing solutions across modules such as IT Service Management, Customer Service Management, Technology Service Management, and Field Service Management. Strong experience with ServiceNow platform integrations (e.g., REST/SOAP APIs), client and server-side scripting (JavaScript), and workflow automation design. Ability to translate business requirements into sustainable, maintainable ServiceNow solutions. Excellent communication and collaboration skills with the ability to effectively work across teams. Prior industry experience at a large technology provider organization is a plus. Strong problem‑solving skills and ability to analyze complex business requirements. Salary Range USD $108,500.00 – $140,950.00 / Yr. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time. Working under the general supervision of the Practice Leader for ServiceNow, relying on experience and judgement to plan and accomplish goals, the ServiceNow Developer is responsible for providing technical guidance during workshops and assisting in the creation and refinement of user stories. As a ServiceNow Developer, this is a key role in designing, developing, testing, and deploying scalable ServiceNow solutions to meet business needs. The role collaborates with cross‑functional teams (including analysts, administrators, and other developers) to translate business requirements into effective ServiceNow configurations and applications. The developer ensures delivered solutions are robust, compliant with applicable controls, and aligned with best practices and organizational objectives. #J-18808-Ljbffr