Lead Pharmacy Technician (Evening)
US Department of Veterans Affairs
Pharmacy Technician Lead
The pharmacy technician lead is responsible for the guidance, training, and technical direction of all pharmacy non-pharmacist technical staff and volunteers within the designated area of pharmacy under the direction of the Pharmacy Supervisor. Incumbent evaluates and coordinates the workflow and technical aspects of pharmacy operations within their designated pharmacy service area. The incumbent may be responsible for personnel scheduling, time-and-attendance processing, and quality assurance activities. The lead pharmacy technician assists pharmacy supervisor in quality improvement activities by participating in medical center and service process assessment and action teams and continually seeks to improve services. Duties are, but not limited to:
- Assess workload volume throughout the day, identify backlogs, and makes staffing adjustments as needed to meet organizational goals.
- Identify areas of duplication of efforts and develop solutions to streamline processes, reduce waste, cost savings, and improve patient care.
- Responsible for organizing and assisting the pharmacy technician team to ensure assigned tasks are timely and accurately completed for their program area.
- Coordinate day-to-day maintenance and operation of pharmacy area equipment and automation.
- Promote harmonious relationships within the work environment and support the needs of the team and customer.
- Listens to informal complaints of employees and other customers in a helpful and timely fashion. If not able to remedy a situation, the lead will notify the pharmacy supervisor.
- Assists in training and orientating new and existing pharmacy technicians and students on policy and procedures.
- Identify and report developmental and training needs to ensure safety and quality control for their program area.
- Develops training schedules and assists in maintaining documentation for all pharmacy technicians and students.
- Effectively evaluates pharmacy activities to assist management to obtain short- and long-range objectives and goals.
- Conduct technician meetings to assure proper updates of departmental and hospital communications.
- Assist in the development of policies and procedures and participate in departmental goal planning and quality improvement activities.
- Maintain competence by participating in staff development programs.
- Serves as back up to other pharmacy technicians within the designated area of pharmacy.
Work Schedule: Monday - Friday 1pm - 9:30pm with rotating weekends and holidays
Telework: Not available.
Functional Statement #: 71178F
US Department of Veterans AffairsVacancy posted 2 days ago
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