Triage RN, Family Medicine

Site: Mass General Brigham Community Physicians, Inc.

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary
Our Internal Medicine office is committed to building a healthier community in the Medford area, and that's why we're bringing world-class health care affiliated with Mass General Brigham to your neighborhood. Our Medford Internal Medicine location offers adult primary care services. Our experienced internal medicine team offers comprehensive, compassionate care with convenient access to cardiac testing, labs, and imaging. We are located 101 Main Street in Medford, Massachusetts. We pride ourselves on having a close-knit, highly collaborative team who are all passionate about patient care in the community!

We are seeking a Full-time 40-hour RN to support our practice onsite. We are open to this RN working Monday-Friday from 8:30am-5:00pm. This role also has the potential to becoming Hybrid in the future!

The RN will work collaboratively with physicians, advanced practitioners, and other healthcare professionals to deliver patient-centered care, focusing on health promotion, disease prevention, and the management of acute and chronic conditions.


This role is primarily phone triage on the phone with patients as well as some patient facing duties, so the ideal candidate profile is an adaptable RN who is confident in their clinical abilities and genuinely enjoys variety!


Responsibilities Include:
- Triage clinical questions via phone calls.
- Provide clinical advice and education to patients based on assessment findings and established protocols.
- Provide appropriate care coordination for patients such as scheduling appointments, follow-up care and referrals to specialists and other healthcare services.
- Follow-up on emergency room visits.
- Collaborate with physicians, advanced practitioners, and other healthcare team members to ensure comprehensive patient care.
- Collaborate with healthcare team members to develop and implement individualized care plans.
- Provide direct patient care, including assessments, planning, implementation, and evaluation of care plans.
- Administer Injections, medications, treatments, and procedures as prescribed by physicians and advanced practitioners and assist in minor surgical procedures.

Qualifications

Education
Associate's Degree Nursing required and Bachelor's Degree Nursing preferred

Can this role accept experience in lieu of a degree?
No

Licenses and Credentials
Registered Nurse [RN - State License] - Generic - HR Only required

Basic Life Support [BLS Certification] - Various Issuers preferred

Experience
Clinical nursing experience 0-1 year required and Ambulatory care or outpatient experience 1-2 years preferred

Additional Job Details (if applicable)

Remote Type

Onsite

Work Location

101 Main Street

Scheduled Weekly Hours

40

Employee Type

Regular

Work Shift

Day (United States of America)

Pay Range
$38.71 - $55.23/Hourly

Grade
MGRNMETRO2

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

EEO Statement:

6010 Mass General Brigham Community Physicians, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at View phone number on click.appcast.io.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.