Office Admin

Vaco Staffing is looking for an admin/clerical associate for a Temp-to-Hire role at a client’s distribution center. The position is in‑office, Monday‑Friday, 8 am – 5 pm. Pay is $17/hr+ DOE. Key Responsibilities Driver & Technician Support: Act as the first responder for drivers calling from the field. Assist with gate codes, customer contact details, and troubleshooting delivery location issues. Active Route Monitoring: Use internal tracking systems to monitor real‑time delivery progress. Escalate potential delays to the Office Administrator or Warehouse Manager immediately. Call Handling: Manage high‑volume incoming calls from customers inquiring about their delivery windows or requesting status updates. System Input: Accurately enter delivery completion notes, “not‑at‑home” statuses, and return details into the logistics management system. Administrative Processing: Assist with sorting, scanning, and filing the previous day’s Bill of Lading (BOL) paperwork and manifests to ensure compliance. Required Qualifications Experience: 0–1 year in an office or customer service environment; background in retail, logistics, or a call center is helpful. Communication: Exceptional phone etiquette and the ability to stay calm when assisting drivers in high‑stress situations. Tech Savvy: Basic proficiency in Microsoft Office and the ability to quickly learn proprietary delivery and tracking software. Attention to Detail: Ability to catch errors in shipping documents and accurately transcribe verbal updates into digital systems. Schedule & Environment Shift: Typically Monday–Friday, though occasional Saturday coverage may be required to support peak delivery times. Compensation & Benefits Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company’s 401(k) retirement plan. #J-18808-Ljbffr