Director, Information Systems

Why Housecall Pro? Help us build solutions that build better lives. At Housecall Pro, we show up to work every day to make a difference for real people: the home service professionals that support America’s 100 million homes. We’re all about the Pro, and dedicate our days to helping them streamline operations, scale their businesses, and—ultimately—save time so they can be with their families and live well. While our headquarters are based in Denver, Colorado, our team spans the globe, with teammates across Brazil, Poland, the Philippines, Mexico, and beyond. We care deeply about our customers and foster a culture where our company, people and Pros grow and succeed together—no matter where they’re based. Leadership is as focused on growing team members’ careers as they expect their teams to be on creating solutions for Pros. We also offer: * A generous benefits program that supports the whole you with medical, dental, vision, life, disability, and 401(k)

• Paid holidays and flexible, take-it-as-you-need-it paid time off
• Equity in a rapidly growing startup backed by top-tier VCs
• Monthly tech reimbursements
• A culture built on innovation that values big ideas, no matter where they

come from Role Overview As a Director, Information Systems, you are a strategic leader who owns the design, implementation, and scaling of our enterprise technology ecosystem. You translate complex business needs into robust technical architecture, ensuring corporate systems are secure, integrated, and optimized for hyper-growth. You lead your team to effectively deliver customer and business value, coaching and developing your direct reports while collaborating cross-functionally to build trusting connections with stakeholders. You possess a deep technical foundation combined with the business acumen necessary to govern corporate applications, identity management, HRIS frameworks, and enterprise data workflows across the organization. Our team is passionate, empathetic, hard working, and above all else focused on improving the lives of our service professionals (our Pros). Our success is their success. What you do each day: * Formulate the long-term roadmap for enterprise core systems, HRIS networks, and corporate financial software integrations to support continuous organizational scalability * Oversee the global architecture and administration of internal platforms, Corporate Directory Services, and Identity and Access Management (IAM) solutions * Partner with security and compliance teams to enforce strict data governance, business continuity plans, and information security protocols across all systems * Architect scalable automated workflows between cross-functional business platforms to optimize operational efficiency and minimize data silos * Lead a high-performing team of information systems engineers and administrators, fostering professional development and technical mastery * Manage vendor relationships, technology contract negotiations, and the software procurement budget to ensure optimal return on investment * Establish Key Performance Indicators (KPIs) for system uptime, ticket resolution, and implementation delivery timelines to maintain high service standards * Collaborate with executives across the People, Finance, and Go-To-Market teams to align technology deployments with shifting business priorities Qualifications: * 8+ years of experience in information systems, corporate technology infrastructure, or business applications management, with at least 3 years in a dedicated leadership role * Bachelor's degree in Computer Science, Information Technology, or equivalent work experience required * Extensive experience scaling enterprise identity governance, HRIS platforms, and core productivity ecosystems * Proven track record managing enterprise integrations and data syncs across core business systems (i.e. Enterprise Resource Planning software, Customer Relationship Management platforms) * Deep understanding of information security frameworks, compliance auditing, and access control models * Proven experience driving team efficiency or output quality through the strategic use of AI tools and automation * Strong background in vendor management, software license optimization, and annual budget planning What will help you succeed: * A rich portfolio of active, self-directed exploration showing either an exceptional breadth of cross-functional interests or a profound depth of specialized mastery * Personal resilience to learn from scratch, and successfully thrive in ambiguity * Inspire, motivate, and advocate for team members by serving as a spokesperson and key leader * Exceptional communication and stakeholder management skills, with the ability to articulate technical strategies to non-technical business leaders * A holistic systems-thinking mindset that prioritizes long-term scalable architecture over temporary quick fixes Location Dependent Information This role is open to candidates and the expected salary range for this role is $154,000-$187,000 OTE. The specific salary for the successful candidate will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. This role is also eligible to participate in Housecall Pro’s equity plan and the following benefits: health care insurance (medical, dental, vision, disability), employee assistance program, 401(K), flexible time off, paid parental leave, tech reimbursement, and other company benefits. Housecall Pro is growing fast and we’re scaling our team to help enable and accelerate our growth. Founded in 2013, Housecall Pro helps home service professionals (Pros) streamline every aspect of their business. With easy-to-use tools for scheduling, dispatching, payments, and more, Housecall Pro enables Pros to save time, grow profitably, and provide best-in-class service. Housecall Pro’s brand portfolio includes Business Coaching by Housecall Pro, a business coaching solution for home services businesses. Our brands are united by a singular mission to champion our Pros to success. We support more than 50,000 businesses and have over 2,000 ambitious, mission-driven, genuinely fun-loving teammates across the globe. If you want to do work that impacts real people, supported by a team that will invest in you every step of the way, we’d love to hear from you. Housecall Pro celebrates diversity and we are committed to creating an inclusive environment. We are an equal opportunity employer and do not discriminate on the basis of gender, race, religion, national origin, ethnicity, disability, gender identity/expression, sexual orientation, veteran or military status, or any other category protected under the law. #LI-Remote Privacy Notice for California Job Candidates - Housecall Pro [ Use of Artificial Intelligence in Hiring and Engagement Processes: we may use artificial intelligence (AI)-powered tools to support the review and evaluation of employment and independent contractor applications, including screening and qualification assessments. All final hiring and engagement decisions are made by human representatives, not AI tools.