Strategic Workforce Planning Consultant
Blue Cross and Blue Shield of Massachusetts Inc.
Blue Cross Blue Shield of Massachusetts Inc. is seeking a Workforce Planning Lead to align service levels with business goals across Member Service, Medicare Markets, Live-Chat, and Provider Service. You will model capacity, forecast staffing needs, and partner with cross-functional teams. This role manages relationships with third-party outsourcers, enhances Verint tools, and provides strategic guidance on real-time performance and reporting. #J-18808-Ljbffr Blue Cross and Blue Shield of Massachusetts Inc.
Vacancy posted 1 day ago
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