Crew Member

Crew Member

Kinston, NC 28503

Overview

Position Type Full Time Job Shift Day Travel Percentage None

Description

Join us as we grow together personally and professionally! Four generations of family leadership continue to make it our vision to leave people better than we found them. We are more than an oil company, convenience store or restaurant, we are a family! We are improving the lives of those we touch every day by valuing the customer, caring for our 1000+ team members, and supporting our communities that we are honored to serve.

POSITION OVERVIEW

We are seeking enthusiastic and customer-oriented individuals to join our team as Restaurant Crew Members. As a valuable member of our restaurant staff, you will play a crucial role in ensuring a positive dining experience for our guests. You will be responsible for various tasks related to food preparation, customer service, and maintaining a clean and organized restaurant environment. A detailed job description will be available when you begin employment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin. Begin building your career and apply now for these great benefits!

Benefits Overview

• Family first atmosphere
• Benefits to fit your needs: Medical, Dental, Vision, Life, Disability, 401k
• Competitive total compensation plans with 401k match
• Paid time off in your first year
• Team first environment
• Paid gym memberships
• Remote work in select roles
• Monthly teambuilding exercises
• Everyday pay if needed
• Flexible schedules to attend family events
• Professional training
• Advancement opportunities
• Leadership training

ESSENTIAL JOB FUNCTIONS

• Greet and welcome guests in a friendly and professional manner, providing excellent customer service.
• Take and process customer orders accurately and efficiently.
• Prepare and serve food and beverages following established recipes and portion sizes.
• Ensure food quality and presentation meet the highest standards.
• Assist in food preparation activities, such as chopping vegetables, assembling ingredients, and cooking menu items.
• Maintain a clean and sanitized work area, including food preparation surfaces, utensils, and equipment.
• Follow proper food safety and handling procedures to prevent cross-contamination and ensure food safety.
• Restock and replenish food items, supplies, and condiments as needed.
• Handle cash and electronic transactions accurately and responsibly, following established cash handling procedures.
• Collaborate with crew members to ensure smooth restaurant operations, including coordinating with kitchen staff and servers.
• Respond to customer inquiries, concerns, and complaints in a polite and professional manner, escalating issues to the appropriate supervisor or manager when necessary.
• Uphold the restaurant's standards for cleanliness, hygiene, and safety at all times.
• Adhere to all company policies, procedures, and guidelines.

Qualifications

• Prior experience in the food service industry is preferred but not required.
• Strong customer service skills with the ability to interact professionally with diverse customers.
• Excellent verbal communication skills to effectively communicate with guests and crew members.
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
• Flexibility to work in different shifts, including evenings, weekends, and holidays.
• Basic math skills for handling transactions and making change.
• Knowledge of food safety and sanitation practices is a plus.
• Ability to work as part of a team and contribute to a positive and collaborative work environment.
• Physical stamina to stand, walk, and perform repetitive tasks for extended periods.
• Willingness to learn and follow instructions from supervisors and managers.

Note: This job description is intended to provide a general overview of the responsibilities and requirements of the Restaurant Crew Member position. Duties and responsibilities may vary depending on the specific restaurant and its operations.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to stand, verbally communicate, hear, and use hands to prepare orders or display product inventory. They are regularly required to talk and hear. The employee is frequently required to stand, walk, sit, and lift up to 30 lbs. Crew Member may occasionally use material handling equipment to move items, and be able to use a mop/bucket system to maintain floors.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.