Program Specialist (Property Manager - National Center for Warrior Independence)

Summary The incumbent serves as Program Specialist at the VA Greater Los Angeles Healthcare System's National Center for Warrior Independence by providing a full range of Veteran housing support functions assisting in the formulation and development of organizational facility plans and property management for the Strategic Facility and Master Planning Office. Summary The incumbent serves as Program Specialist at the VA Greater Los Angeles Healthcare System's National Center for Warrior Independence by providing a full range of Veteran housing support functions assisting in the formulation and development of organizational facility plans and property management for the Strategic Facility and Master Planning Office. Qualifications To qualify for this position - applicants must meet all requirements by the closing date of this announcement - 09/24/2026. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-11 position you must have served 52 weeks at the GS-09. The grade may have been in any occupation - but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year - it may not clearly demonstrate you possess one-year time-in-grade - as required by the announcement. In this instance - you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience and/or education as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-09 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include - but are not limited to: providing support to property management programs including developing property management programs by coordinating short- - mid- - and long-range planning aligned with SFMP goals and Veteran housing needs; develop and analyze business processes for Enhanced Use Lease and Veteran residential programs - ensure timely submission of required monitoring data and reports - and collaborated with property managers - service providers - and Veterans to resolve issues and support housing retention; conducting visual inspections of residential facilities - supporting utility reimbursement processes - participating in resident community meetings - and communicating construction impacts and Veteran program opportunities to maintain safe - informed - and well-supported residential environments OR - Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have Ph.D. or equivalent doctorial degree or 3 full years of progressively higher level graduate education leading to such a degree or LL.M - if related. OR - Combination: Applicants may also combine education and experience to qualify at this level. You will be rated on the following Competencies for this position: Attention to Detail Customer Service Decision Making Flexibility Integrity/Honesty Interpersonal Skills Learning Reading Comprehension Reasoning Self-Management Stress Tolerance Teamwork Experience refers to paid and unpaid experience - including volunteer work done through National Service programs (e.g. - Peace Corps - AmeriCorps) and other organizations (e.g. - professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies - knowledge - and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience - including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: The work is performed in a typical office setting within GLAHS. The work site is properly heated - lighted - and air-conditioned. The work is primarily sedentary and may include some need for occasional travel. For more information on these qualification standards - please visit the United States Office of Personnel Management's website at Duties At the National Center for Warrior Independence - we are deeply committed to ending veteran homelessness and empowering Veterans to achieve sustainable - long-term independence Position Overview & Core Expectations - Mission-Driven Commitment: Candidates must demonstrate a steadfast dedication to ending Veterans homelessness and walking alongside veterans on their journey to self-sufficiency

• Safety and Security: All staff share an unwavering commitment to maintaining a secure - respectful environment - ensuring the physical safety and security of every Veteran and employee working across the north campus
• Stakeholder & Partnership Collaboration: Staff actively cultivate and maintain strong relationships with internal and external stakeholders - building collaborative partnerships to expand resources - streamline wraparound services - and enhance outcomes for Veterans
• Clinical Assessment & Care: Staff are responsible for regularly assessing the evolving clinical needs of Veterans and delivering or coordinating appropriate - high-quality care tailored to each individual
• Flexible Scheduling: To best meet the dynamic needs of the Veteran population we serve - many of our positions require flexible scheduling - which may include compressed tours - evening shifts - or weekend availability

Duties include but are limited to: Coordinating between property management and case management to track Veteran residency status and support housing retention Managing utility billing and collecting financial information through audits Acting as the point of contact for billing-related inquiries Participating in community meetings with Veteran residents Conducting and documenting visual inspections of the outer grounds Supporting Office of Asset Enterprise management (OAEM) with monthly EUL inspections and leading annual EUL inspections (AOCC) Providing property managers with flyers and information about upcoming construction impacts as well as Veteran opportunities and events Supports collection and delivery all required monitoring data - reports - and project documentation within established timeframes The LSM must also notify Housing Management Specialists - HUD-VASH - Safety - VAPD - OAEM - and ELT of any issues related to their assigned EUL project - following established communication protocols Providing support to property management programs including developing property management programs by coordinating short- - mid- - and long-range planning aligned with SFMP goals and Veteran housing needs Develop and analyze business processes for Enhanced Use Lease and Veteran residential programs - ensure timely submission of required monitoring data and reports - and collaborated with property managers - service providers - and Veterans to resolve issues and support housing retention Conducting visual inspections of residential facilities - supporting utility reimbursement processes - participating in resident community meetings - and communicating construction impacts and Veteran program opportunities to maintain safe - informed - and well-supported residential environments Work Schedule: Monday - Friday - 8 am PST to 4:30 pm PST Virtual: This is not a virtual position Position Description/PD#: Program Specialist (Property Manager - National Center for Warrior Independence)/PD42282A Relocation/Recruitment Incentives: Not authorized Critical Skills Incentive (CSI): Not approved Permanent Change of Station (PCS): Not approved #J-18808-Ljbffr U.S. Department of Veterans Affairs