Account Representative - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Opportunity for advancement
• Paid time off
• Training & development
• 401(k)
• 401(k) matching
• Bonus based on performance
• Competitive salary
• Flexible schedule

Are you outgoing, competitive, and customer-focused? Do you enjoy working with the public? State Farm agents are independent contractors that market State Farm Insurance and financial services products. 

ROLE DESCRIPTION:
As Account Representative for Caleb M Hanke, State Farm Agency, you are the relationship builder, new people finder, and sales master. You help grow our agency through meaningful customer interactions. You improve the lives of customers by proactively marketing relevant products and services to fit their individual needs.

RESPONSIBILITIES:

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs. 
• Establish customer relationships and follow up with customers, as needed. 
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

QUALIFICATIONS:

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to customers.
• Property & Casualty license.
• Life & Health license.