Dental Office Front Desk

Job DescriptionJob DescriptionPatient RepresentativeJoin Our Periodontics Team!We are seeking a friendly, professional, and compassionate Dental Office Front Desk to join our periodontal practice. The ideal candidate enjoys working with people, is highly organized, and can provide an exceptional patient experience from the first phone call through treatment completion with dental experience.Position ResponsibilitiesWelcome patients warmly and provide a positive, professional experienceAnswer phones, schedule and confirm appointments, and manage patient communicationsCheck patients in and out while maintaining accurate patient informationReview treatment plans, fees, insurance benefits, and payment options with patientsCoordinate consultations, surgical appointments, and follow-up visitsCommunicate effectively with patients, referring dentists/specialists, and the clinical teamAssist patients with questions regarding treatment, scheduling, financing, and insuranceHelp patients understand their recommended periodontal treatment and next stepsCollect copayments, balances, and other patient paymentsMaintain confidentiality and follow HIPAA and office policiesSupport the practice with administrative and front-office dutiesQualificationsPrevious dental front end experience requiredExcellent customer service and communication skillsWarm, compassionate, and professional personalityStrong attention to detail and organizational skillsComfortable discussing treatment costsAbility to multitask in a busy specialty practiceReliable, punctual, and able to work effectively as part of a teamWhat We’re Looking ForWe want someone who genuinely enjoys helping people and enjoys all things dental! The right person will be empathetic, reassuring, confident, and able to create a welcoming experience while helping the front office running smoothly.Schedule: Full-timeExperience: Dental Experience Required- Minimum 3-5 yearsLocation: Schnecetady Compensation: Competitive, based on experienceTo Apply: Please submit your resume and a brief introduction describing your experience in patient care and customer service.