Billing Associate, Americas M-F 8am to 5pm EST

Marken, UPS Healthcare Precision Logistics

Together, we are Marken, UPS Healthcare Precision Logistics. As the clinical and advanced therapy part of UPS Healthcare, we reach patients faster, with greater scalability and access to new pathways throughout the supply chain. With our One UPS advantage and comprehensive service portfolio, including Polar Speed's in-network pharmacies, we are optimally positioned to keep our clients competitive in an increasingly complex market.

Position Summary

This role is responsible for preparing client invoices, resolving billing discrepancies, and supporting revenue-related processes in alignment with contractual terms and company policies.

Key Responsibilities

• Prepare, review, and process customer invoices accurately and on time
• Ensure billing aligns with service agreements, pricing, and executed services
• Investigate and resolve billing discrepancies with internal teams
• Process billing adjustments, credits, and rebills as needed
• Maintain billing documentation and audit-ready records
• Support month-end billing and revenue close processes
• Assist Accounts Receivable with billing inquiries and dispute resolution
• Ensure compliance with internal controls and financial policies
• Participate in process improvement initiatives related to billing operations

Required Qualifications

• Associate's or Bachelor's degree in Accounting, Finance, Business, or related field (or equivalent experience)
• Strong attention to detail and accuracy
• Proficiency in Microsoft Excel and financial systems
• Ability to prioritize tasks and meet deadlines
• Strong communication and organizational skills

Preferred Qualifications

• Experience in logistics, transportation, healthcare, or supply chain billing
• Familiarity with contract-based or customer-specific billing models
• Knowledge of revenue recognition principles
• Experience supporting audits or compliance reviews

Permanent

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation. UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law.

Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.