Hybrid Delivery Driver Technician

Hybrid Delivery Driver Technician

Reliable Respiratory is a Durable Medical Equipment (DME) company that provides the highest quality level of service for patients in need of respiratory, diabetes, urology, and maternity support. Equipment provided includes CPAPs, BiPAPs, AutoPAPs, nebulizers, oxygen equipment, ventilators, CGM devices, insulin pumps, and breast pumps.

Each patient is treated with professionalism, understanding, and attentive service. We care about our customers, work closely with the medical community, and have highly skilled staff ready to assist customers in receiving the best care possible.

The Hybrid Delivery Driver Technician is responsible for delivering and picking up equipment to customers and assisting with the Oxygen Department's customer service queues.

Job Purpose:

• Works directly with customers in their homes delivering and picking up durable medical equipment.
• Completes delivery and pick up paperwork promptly and accurately.
• Ensures equipment is cleaned properly and in accordance with Reliable Respiratory's standards.
• Maintains the Company vehicle in a clean, safe operating condition and completes logs as required.
• Assists in receiving orders and putting away inventory as needed.
• Complies with all policies and procedures established by the company and the company's regulatory bodies.
• Participate in physical inventory checks.
• Keep assigned warehouse organized, clean and orderly and ensure all location warehouses are following the same processes and procedures.
• Oversee product/order fulfillment, including the cleaning and testing of equipment in assigned warehouse.
• Assist in monitoring inventory in assigned warehouse to ensure that delivery staff are appropriately stocked for daily deliveries and maintaining a par-level of overstock.
• When in office helps handle incoming oxygen related troubleshooting calls and voicemails in a professional manner.
• Other tasks and duties as required.

Basic Qualifications:

• 21 years of age or older
• Must be eligible to work in the United States and not require work authorization from us now or in the future.
• Must have a High School diploma or equivalent.
• Have a valid and current driver's license from the state of residence.
• Have verifiable driving experience.
• Have no more than 2 moving violations or at fault accidents on the driving record within the past 3 years.
• Have no misdemeanor conviction relating in any way to the operation of a motor vehicle where you have been convicted of, or released from incarceration, within the past three years (other than a first conviction for any of the following misdemeanors: drunkenness, simple assault, speeding, minor traffic violations, affray or disturbance of the peace) and no felony convictions

Required Skills:

• Effective and professional verbal and written communication skills
• Ability to reconcile multiple shifting logistical factors for each appointment.
• Ability to work independently to investigate and make decisions.
• Computer skills (Microsoft Office)
• Familiar with FDA regulations
• Ability to work flexible hours and be on-call outside of normal business hours when required.
• Ability to comply with guidelines both internal and industry imposed.
• Bilingual in English and Spanish preferred

Competencies:

• Communication Skills
• Dependability
• Ethics
• Organizational Skills
• Technical Skills
• Result Driven

Work Environment & Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the employee is regularly required to maintain a stationary position; place, detect, inspect, position equipment or other elements of the assigned tasks, communicate, exchange information and converse with patients, vendors, coworkers.
• This position occasionally is required to move, traverse, ascend/descend, balance or position self to complete the assigned tasks.
• This position must regularly exert up to 100 pounds of force, and/or a significant amount of force to move, position, transport, install objects. Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus.
• This position is required to operate a motor vehicle.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

• While performing the duties of this, the employee is frequently exposed to cleaning product fumes and dust and is occasionally exposed to outside weather conditions.
• The noise level in the work environment is usually moderate to loud.
• This job entails possible occasional exposure to body fluids which can contain blood-borne pathogens.
• This position may entail possible exposure to hazardous material including liquid or gaseous oxygen.

Direct Reports None

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Reliable Respiratory, INC participates in E-Verify. E-Verify is a web-based system that allows an employer to determine an employee's eligibility to work in the US using information reported on an employee's Form I-9. The E-Verify system confirms eligibility with both the Social Security Administration (SSA) and Department of Homeland Security (DHS). For more information, please go to the USCIS E-Verify website.