Technical Program Manager

Job#: 3051833 Job Description: Technical Program Manager Location: Charlotte, North Carolina (Onsite) Employment Type: Contract Contract Duration: 12 Months Role Overview The Senior Delivery Lead is responsible for planning and coordinating the execution and delivery of complex program and platform initiatives that require collaboration across multiple teams. Acting as the single point of orchestration, this role sets clear work objectives, manages dependencies, and enables automation-driven flow throughout the delivery lifecycle. The Senior Delivery Lead provides end-to-end visibility into delivery health using real-time data, reduces unnecessary ceremony to improve decision velocity, and ensures teams remain focused and aligned. Key Responsibilities Lead multi-team programs from initiation through delivery, ensuring alignment to business goals, timelines, and quality expectations. Translate business strategy into actionable plans, milestones, and clear deliverables. Orchestrate cross-team work, ensuring dependencies, risks, and integration points are managed. Promote automation-first delivery practices to improve flow and reduce manual effort. Provide clear, concise reporting using real-time delivery and operational data. Partner with product, engineering, platform, and shared services teams to ensure smooth delivery of program and platform outcomes. Manage intake and work prioritization to match team capacity. Support operational readiness including testing, environment preparation, and support transition. Maintain compliance with enterprise change, security, and audit standards. Drive continuous improvement through metrics, flow diagnostics, and structured feedback loops. Required Qualifications Significant experience leading multi-team delivery in product, platform, or enterprise environments. Experience in roles such as Program Manager, Project Manager, Delivery Lead, or equivalent. Demonstrated success with intake governance, dependency management, WIP limits, and RAID rigor. Familiarity with Agile delivery practices and AI accelerated workflows. Proficiency with delivery planning, documentation, and workflow tools such as Jira. Experience navigating enterprise change, security, and compliance processes. Preferred Qualifications Experience with platform rollouts, modernization initiatives, or technical migrations. Knowledge of CI, CD, automated testing, security scanning, or release automation concepts. Experience with delivery metrics and value stream or flow oriented practices. Familiarity with operational readiness, SLOs, and support models. Financial fluency in budgeting and forecasting. Experience using AI tools for story refinement, documentation, or delivery automation. Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico. Everforth Apex Benefits Overview: medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Everforth Apex team member can provide. Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. UnitedHealthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Everforth Apex Systems. © 2026 Everforth, Inc. All rights reserved. Everforth Apex Systems is part of the Commercial Segment of Everforth, Inc.

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4400 Cox Road Suite 200 Glen Allen, Virginia 23060 Everforth Apex is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Benefits Department at [email protected] or View phone number on click.appcast.io. (Do not submit resumes or solicit consultants to this email address). UnitedHealthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Everforth Apex. #J-18808-Ljbffr Apex Systems