Sales Agent

Job Description

Job Description

Position Description: Job Description:M. Shapiro Real Estate Group is seeking an enthusiastic, customer-focused Sales Assistant to join our Manufactured Housing Community team. The Sales Assistant plays a key role in supporting the community sales efforts by providing exceptional customer service, assisting prospective homebuyers throughout the sales process, maintaining model homes, and helping achieve occupancy and revenue goals. This position works closely with the Community Manager and Sales Manager to create a welcoming experience for current and prospective residents.Job Duties•\tGreet prospective residents and provide information about available homes, community amenities, and the home buying process.•\tConduct community and model home tours while showcasing the benefits of living within the community.•\tAssist with the sales process by preparing sales documents, maintaining customer files, and following up with prospects.•\tRespond promptly to telephone, email, and online inquiries from prospective residents.•\tMaintain accurate records of prospect traffic, customer interactions, and sales activities within company software.•\tSupport marketing initiatives by maintaining online listings, distributing promotional materials, and assisting with community events and open houses.•\tEnsure model homes, sales offices, and community common areas are clean, organized, and presented professionally.•\tAssist with move-in coordination and provide a positive transition for new homeowners.•\tBuild relationships with local businesses and organizations to generate referrals and increase community visibility.•\tSupport resident retention initiatives by providing excellent customer service and assisting with resident events.•\tMonitor local market activity and competitor offerings and communicate findings to management.•\tWork collaboratively with the Community Manager, maintenance team, and corporate staff to ensure a positive homeowner experience.•\tPerform general administrative duties including filing, preparing reports, ordering office supplies, and maintaining sales records.•\tMaintain confidentiality of customer and company information.•\tPerform other duties as assigned to support operational excellence, resident satisfaction, employee performance, asset performance, compliance, ownership objectives, and company goals.Job Requirements•\tExcellent customer service and interpersonal skills.•\tStrong sales aptitude with the ability to build rapport and establish trust with prospective homeowners.•\tOutstanding verbal and written communication skills.•\tStrong organizational skills and attention to detail.•\tAbility to multitask and prioritize in a fast-paced environment.•\tProficiency with Microsoft Office and the ability to learn property management and CRM software.•\tProfessional appearance and positive attitude.•\tAbility to work independently and as part of a team.•\tWillingness to work weekends and occasional evenings based on community business needs.•\tKnowledge of Fair Housing laws and regulations or the ability to quickly learn and comply with all applicable requirements.Required Education, Experience, and Credentials•\tHigh school diploma or GED required.•\tOne to two years of customer service, retail sales, leasing, or manufactured housing sales experience preferred.•\tPrevious experience in property management, manufactured housing, real estate, or a related industry is a plus.•\tValid driver's license and reliable transportation preferred.Physical Requirements•\tAbility to walk the community and stand for extended periods while conducting tours.•\tAbility to lift up to 25 pounds occasionally.•\tAbility to work both indoors and outdoors in varying weather conditions.M. Shapiro Real Estate Group is an Equal Opportunity Employer and is committed to creating a diverse and inclusive workplace for all employees. $18.00 - $22.00 Hourly