Director of Operations

Medicoil is seeking an experienced Director of Operations to lead Manufacturing, Production Planning, Quality, Maintenance, Manufacturing Engineering, and Shipping & Receiving. This senior leader will translate business strategy into operational results by developing people, strengthening processes, improving capacity and flow, and ensuring consistent delivery of safe, high-quality products for medical-industry customers. The ideal candidate is a hands-on, collaborative leader who communicates clearly, builds accountability, and uses data to drive measurable improvement. Key Responsibilities Lead Manufacturing, Production Planning, Quality, Maintenance, Manufacturing Engineering, and Shipping & Receiving, establishing clear priorities, performance expectations, and accountability. Develop and coach managers and team members through regular communication, performance feedback, succession planning, and targeted training. Translate company goals into operating plans, capacity strategies, staffing plans, budgets, and measurable departmental objectives. Improve the flow of materials, products, and information to increase throughput, improve on-time delivery, reduce lead times, and lower operating costs. Champion a culture of continuous improvement using lean principles, structured problem-solving, root-cause analysis, and data-based decision-making. Maintain a safe and healthy workplace by reinforcing established policies, identifying risks, and ensuring timely corrective action. Ensure operations support the quality management system and applicable customer, regulatory, and ISO 13485 requirements. Partner with Sales, Finance, Quality, Engineering, and other leaders to align demand, capacity, priorities, capital needs, and customer commitments. Establish and review key performance indicators for safety, quality, delivery, cost, productivity, capacity, and employee development; address performance gaps with clear action plans. Lead operational readiness for new products, process changes, equipment installations, and growth initiatives. Oversee daily workflow and resource allocation while balancing immediate customer needs with long-term operational priorities. Recruit, select, onboard, and retain strong talent; conduct timely performance evaluations and address employee relations matters in accordance with company policy. Required Skills and Abilities Demonstrated success leading multiple functions in a complex manufacturing environment. Strong people leadership skills, including coaching, organizational development, change leadership, and accountability. Working knowledge of regulated quality systems; experience with ISO 13485 is strongly preferred. Strong operational planning, project management, problem-solving, and financial acumen. Ability to analyze operational and financial data, identify trends, and convert insights into priorities and action. Excellent written and verbal communication skills, with the ability to work effectively across all levels of the organization. Proficiency with Microsoft Office and experience using ERP or manufacturing systems to manage performance and decision-making. Ability to lead effectively in a fast-paced, growing organization while balancing strategic and day-to-day priorities. Education and Experience Bachelor’s Degree in Business or Engineering or equivalent experience. Minimum of 10 years' experience managing people and teams Physical Requirements: Prolonged periods of sitting at a desk and working on a computer. Must be able to lift up to 15 pounds at times. About R&L Spring Company and Medicoil For more than 50 years, R&L Spring Company and Medicoil have been trusted manufacturing partners delivering precision spring and wire form solutions to customers across the medical device, automotive, powersports, industrial, and commercial markets. Headquarters in Lake Geneva, Wisconsin, our family-owned and operated organization employs more than 265 team members across three manufacturing facilities. As a third-generation family-owned business, we take pride in balancing long-term stability with continuous innovation. Our culture is built on integrity, accountability, teamwork, and respect for people. We believe our employees are our greatest asset and are committed to creating an environment where individuals can grow professionally, contribute meaningfully, and build lasting careers. At R&L Spring and Medicoil, employees can make a direct impact on business success while working alongside experienced leaders in a collaborative and value-driven environment. We are committed to investing in talent development, leadership growth, employee engagement, safety, and continuous improvement as we build the next generation of our organization. Why Join Us? Family-owned company with a long history of stability and growth Executive leadership team committed to employee development and succession planning Collaborative, team-oriented culture where ideas are valued Opportunity to shape organizational strategy and influence business outcomes Growing organization serving diverse and innovative industries Strong commitment to safety, quality, continuous improvement, and employee engagement Meaningful leadership role with visibility across the enterprise #J-18808-Ljbffr Medicoil, Inc.